Exceptional

Distinctly average.

Liked: The leisure centre staff were excellent and the leisure centre facilities great. The hotel grounds were lovely and the hotel clean and comfortable.
Disliked: Our room wasn't ready on time despite asking and paying for early check-in. No water or tea and coffee making facilities in the room nor any literature explaining meal times, room service, leisure facitilies etc. The shower didn't work initially in our room and had to seek help from a cleaner. Breakfast service was terrible! Queues spilling out of the restaurant and staff oblivious. Average cooked breakfast.

Exceptional

Location , facilities & staff...

Liked: Facilities were excellent, staff were very good and we will very likely stay again.
Disliked: My wife thought that the bed & pillows could have been a little more comfortable.

Exceptional

Fabulous anniversary treat.

Liked: I put on my booking form that it was our anniversary. We were so pleasantly surprised to have a beautiful room with an excellent view over farmland. We had a complimentary box of chocolates, an anniversary card and love heart swans made out of towels decorated with red petals. We also enjoyed a delicious breakfast with. Wry attentive staff. The spa was lovely. Very relaxing and a real treat.
Disliked: The bar prices were a little steep.

Good

Liked: Facilities and grounds were excellent
Disliked: The bathroom was dated and the room quite dated

Exceptional

A lovely location for our...

Liked: The room was so clean and nice decor, the hotel itself was beautiful and staff were very helpful and polite.
Disliked: Nothing