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AustraliaCustom Stay Thief River Falls Guest Reviews
Overall Average Score:
Poor (0.5 out of 5)
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Richardson Wed, 5 April 2023
The hotel is sketchy and...
Liked: Leaving
Disliked: No one was in the lobby to check in. There was a number on a piece of paper but it was scribble and looks like erased and rewritten a couple times and could not be read. It also had a room number and said to go knock but that seemed very sketchy to knock on a door in the dark in the back of a hotel. Didn't feel safe and definitely didn't seem professional.
Keith Thu, 11 August 2022
I’ve booked several hotels with...
Liked: Not a freaking thing
Disliked: I don’t know about the interior of the rooms because I never got into one. When I got to Thief River, I went by the motel, which looked like every crack house I’ve ever seen in the movies. There is no lobby, what used to be a lobby is filled with trash cans. The phone number went to an answering message. I left my number. No call for two hours. I called back and got some guy on the line. I said I had a reservation, and he slurred “not if you made it online” and hung up. There was an all-school reunion and a 125 year town anniversary that weekend, so no places available. I ended up staying in my cousins camper for the weekend, probably a big step up from the Custom Stay. There was not a big selection to choose from when I made my reservation, so I didn’t have a high expectation, but this was a good deal lower than my lowest expectation. This hotel was the sorriest excuse for lodging that I’ve ever encountered and I’ve stayed in places in the arctic and in West Africa. I checked your website and see that the Custom stay is not listed as an option. If this is a conscious decision on your part I applaud your wisdom. If you made this decision after I booked the reservation, I am really disappointed that you didn’t notify me so that I could have found alternate lodging.
