Cupertino Hotel

I got fooled by ratings,...

Liked: breakfast was descent. Room is bigger but extremely unhygenic, stains all over carpet. The mattress and pillow were worn out gave me stiff neck for 2 days.
Disliked: Stains on carpet, bed was not good. FIrst day stay I checked in at 6 and left for my things when I came back at 9.30 or so I could smell smoking like next door someone was smoking. The phone in room was not working so I called front desk from my phone , I guess he came and told next door cause it stopped but because of no ventilation smell stayed throughout the night.

GREAT !!!

Liked: THE ROOM ON FLOOR "4" WAS AMAZING !!!
Disliked: THE HOT TUB JACUZZI HAD COLD WATER IN IT . TRUE STORY.... WATER WAS COLD . F.Y.i.

The hotel was probably a...

Liked: Breakfast was ok Maybe a few more items and food choices .
Disliked: The dining room furniture was out dated . Could be updated with a softer more modern furniture and tables . I was very disappointed the pool and spa were not heated . I probably would not have stayed had I know that in advance. The room 304 was ok . Dutch the old school desk chairs and put in a nice chase and comfy arm chair . Prune and trim and shape the beautiful overgrown landscape in the courtyard . Maybe think about remodeling and updating the bathrooms with walk in showers and only have a few bath tubs for families . Make happy hour 2 hours , not 1 . Staff was nice and professional. Good location. My room had buzzing mechanical noise all night. Needs new window treatments. Sheres and blackout drapes. Ditch the big wood levelores . Maybe upgrade to lager hd tvs tv programs were good. Overall I was comfortable and felt safe . Good location . New complete Paint to get a fresh and updated look both exterior and in the rooms and floors on the hallways.

Exceptional

I am a senior, solo...

Liked: Bed was comfortable. Pillows were the worst. Luckely I brought my own. Bathroom was very nice. Location good.
Disliked: Carpet was old, stained and bunched up in spots. Halls were dark, no lights on. Carpets throughout were dirty. Halls had old spills, never cleaned up. Elevator in back of property, where I was, would not stop at 2nd floor. When I went for ice, I had to walk back up a very smelly share well. Hot tub was cold. Elevators were filthy. Awnings were tattered. There was cobwebs all over. Fountain was empty. Breakfast was 2 star. Staff was unresponsive, and most didn't speak english. Fire alarm is ancient, not sure it works. Someone tryed to enter my room the 3rd night. I left the next day. Will never, ever stay there again.

Exceptional

Passable

Disliked: The sheets had really bad stains on them the employees for not at all enthusiastic about their jobs in fact they acted like they didn't want to be there Kim was rude Paul was unresponsive he didn't want to be there at all why are you guys hiring people that don't want to do the jobs or be with their jobs or happy about their jobs I don't get it

Nice time nice area

Liked: Good
Disliked: No scramble eggs

Good