Crowne Plaza Ventura Guest Reviews
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|0.2 miles from Ventura centre|
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Steve, Burbank Mon, 24 February 2014
Disliked: Paid for a double room with an ocean side view - got stuck in a single with a side view due to the hotel being overbooked. Management was unable to correct the problem due to my third-party transaction.
Jennifer Mon, 22 May 2017
Liked: Lovely location. Very clean room. Housekeeping was very quick when we requested extra towels. All in all, a nice hotel.
Disliked: The staff of the front desk & restaurant had trouble handling the large numbers of people. Long lines were the norm.
Judith Fri, 12 May 2017
Liked: There were aromatherapy products (massage lotions and sprays) on the bed. Lovely!
Donna Mon, 8 May 2017
Liked: Room was very nice, clean and tastefully done.
Disliked: Parking was very crowded and not very many signs. The front desk line was very confusing and people were waiting a long time while others just walked up again not set up very well
Erika Mon, 8 May 2017
Liked: Pros: located on the beach, walking distance to downtown Ventura, updated decor and bathroom, quick and easy check-in
Disliked: Possible cons: our friend's and our ocean view rooms hardly have a view of the ocean (room 1025: we had to be on our deck and facing west), parking lot is small so guests had to park at another location when full
Thomas Sun, 7 May 2017
Liked: The restaurant staff were very nice
Disliked: some of the desk staff were insensitive to the fact that not just early check in was past but regular chek in was past by 30 minutes
Schedeen Wed, 3 May 2017
Liked: We were upgraded to a 1 bedroom apartment as it was our honeymoon. We didn't even need to ask! The staff were lovely, the room was AMAZING (especially after a 5 hour drive) and the giant bed, robes and slippers were amazing and comfy.
Disliked: No cutlery or crockery in the kitchenette!
Beatrice Sun, 30 April 2017
Disliked: Our room smelled like fried food when we arrived. In the morning it smelled like bacon. Were we above the kitchen?
Araceli Sat, 22 April 2017
Liked: Nothing at all
Disliked: Terrible service. Personnel was rude, racist and they made us wait over 45 min for our food, while other persons walking in after us were getting their food before us. We felt ignored and discriminated. After waiting for more than an hour we decided to leave, our food never came to our table. The waitress never approached us to ask us if everything was ok or to apologize for the wait. Terrible Terrible.
John Fri, 21 April 2017
Liked: Staff were great and room was very clean and modern. Excellent views.
Roger Thu, 20 April 2017
Liked: Everything about this property was first class, from the rooms to the friendliness of staff. In our 14 day travel, it was the BEST hotel we stayed at!
Disliked: NO negative comment - I liked EVERYTHING!