functional if somewhat tired hotel,...

Liked: swimming poolcordial stafffree parking
Disliked: tired decorbed comfort average a best

Superb

Superb

Liked: View with balcony over looking river Thames,Exellent reception staff, Jan resolved a problem

Very good

Great location for business trip...

Liked: good location, great pool and gym, plenty of room for informal meetings, breakfast and lunch good and reasonably priced
Disliked: slight wait at lunchtime as staff were very busy

Very good

will never stay there again,...

Liked: the location was convenient
Disliked: 1. no hot water on the first day - had to boil the kettle twice, fill the sink and wash from there2. the lunch took over an hour to arrive on the second day (a salad and a sandwich), when I asked why I was told they were busy with other customers. I assume this was in some kind of private room as there were only 4 other tables with guests3. the night manager was extremely rude - the bar is listed as 24 hours, I was with colleagues and requested a bottle of wine, I was told that they only allow room service at this time of night, I asked why could they not just deliver it to the lounge table, he refused I said OK deliver to the room and I will bring it back down, he then said if I did he would call the police - absolutely appallingI strongly suggest that if you are considering staying there, think again, there are better options!!!!

Overall very enjoyable

Liked: Room, lounge v niceStaff v helpful and friendly Lovely view of the river from the dining room.
Disliked: Continental breakfast was disappointing, v limited selection of fruit; only pineapple and water melon. No nuts and flavored yoghurt was all low fat.

enjoyable and relaxing, with great...

Liked: I was upgraded to an executive room, being that it was off season and the hotel was not packed I am very grateful for this, and the staff member receptionist Yan, (I think his name was) was extremely helpful and friendly