United States
Canada
United Kingdom
New Zealand
AustraliaCrowne Plaza Jacksonville Airport Guest Reviews
Overall Average Score:
Good (3.8 out of 5)
Write a review
Menu
Write a review
Bohdana Sun, 27 April 2025
Exceptional
Sharon Sun, 27 April 2025
Very good
Terry Sat, 26 April 2025
Exceptional
Steven Sat, 26 April 2025
Exceptional
Susan Fri, 25 April 2025
Superb
Amy Fri, 25 April 2025
It was a very positive...
Liked: The hotel has recently been renovated and looks good. Once we got the keys and went to the room, we had an issue with the refrigerator not cooling. I brought it to the front desks attention and maintenance replaced it within 20 minutes.
Disliked: Nothing
Raelene Wed, 23 April 2025
Comfie beds, quiet hotel, nice...
Liked: Great location. Very clean. They were doing a lot of renovations but it didn't disturb my stay.
Disliked: Everything was fine
Amanda Sat, 19 April 2025
Very good
Liked: How clean it was with many choices. Corner checked me in and she was very friendly and had a friendly smile to go with it
Olivia Sat, 19 April 2025
Exceptional
Liked: Very clean and spacious but mostly it was a relaxed environment. Also, Olivia, she worked at the front desk and she was very helpful and knowledgeable when I asked questions between checking in/out. 5 stars for guest services!!
Disliked: The renovation? Going on at the stairwell at the end of the hallway I was located but nothing other than that.
Mahmoud Tue, 15 April 2025
Very poor
Liked: Worst hotel ever, very outdated furniture breakfast is a joke, no serials, no juice, no bread, not even water.We asked for a crib when we booked and even at the reception, but there was none, my 2 year son slept on the chair for 4 nights, not even an extra sheet available.Cleaned my room on the 1st night only in 4 nights, and they took all towels without replacement, ignoring the cleaning sign I placed at the door.The printer was not working. I had to print at the reception desk.Knocking the door at 9am to check out.Shower head shooting water from the side, no coffee machine in lobby.Awful stay for 4 nights.
Disliked: Worst hotel ever, very outdated furniture breakfast is a joke, no serials, no juice, no bread, not even water.We asked for a crib when we booked and even at the reception, but there was none, my 2 year son slept on the chair for 4 nights, not even an extra sheet available.Cleaned my room on the 1st night only in 4 nights, and they took all towels without replacement, ignoring the cleaning sign I placed at the door.The printer was not working. I had to print at the reception desk.Knocking the door at 9am to check out.Shower head shooting water from the side, no coffee machine in lobby.Awful stay for 4 nights.
