Disliked: Paid for a double room with an ocean side view - got stuck in a single with a side view due to the hotel being overbooked. Management was unable to correct the problem due to my third-party transaction.

Liked: Location
Disliked: Cleanliness

Liked: Nice staff, great location.
Disliked: Hotel needs some updating.

Liked: On the ocean
Disliked: Sketchy are

Liked: the hotel staff was so nice and friendly and very helpful, from housekeeping to the bar to check in. i really wish i could remember their names so i could thank them again.

Liked: The staff was great, Hotel employees were the best I have ever me in the hotel. They seemed sincere in their concern to make our stay the best possible. I will defiantly recommend this hotel to others.
Disliked: The only "problem" I experienced was the housekeeping was cleaning the bathroom next to the restaurant at breakfast. It seemed more logical to have this done overnight/early morning while guest would not likely need to use it.

Liked: Food and service excellent,remodeled lobby very nice,view from "ocean view" rooms ...excellent. Same for roof top restaurant. All staff we met very nice
Disliked: The heater for the room was terrible very noisy & required us to leave the fan on high for a 74 degree room temperature & use a chair to deflect air from the two beds. The sound of the train in the middle of the nite..yeooh!

Liked: The location was excellent for closeness to the beach, boardwalk, pier, and downtown Ventura.
Disliked: The place is seriously run down. They are doing renovations which led to noise all day. Nothing like a jackhammer overhead to ease stress. Close to train tracks. WiFi not included. Keys didn't work twice. Unpleasant experience and I won't stay here again.

Liked: The new room are fantastic, with modern flare.
Disliked: For the price and under construction was WAY out of line, this should have been noted when this was booked that there was some kind of renovation going on.

Liked: The clean lines of the updated room.
Disliked: The train going by that woke us up several times. Also the parking was under construction and had to move our car plus pay and walk for parking.