Disliked: Paid for a double room with an ocean side view - got stuck in a single with a side view due to the hotel being overbooked. Management was unable to correct the problem due to my third-party transaction.

Exceptional

Would never stay there again.

Liked: Breakfast was little to pick from. Location was depressing and expensive. Coffee was horrible.
Disliked: 2 coffee machines broke. Coffee was terrible in room and in restaurant. Your rooms were overpriced. Heard everything. Small bathrooms. I could go on but don?t have the time.

Passable

Disliked: Hotel maid cleaned my room a day too soon on a 2 night stay. She took all my snacks first thing. We came back as she was cleaning me out on my stuff. She thought we checked out and left all our luggage etc. I wasn't happy at all and then had to ask her to empty trash. And 20 minutes later realized she also took our patron tequila which she should of given back but hotel gave us a new bottle 2 hours later. Basically I would not trust her to clean my room!!

Passable

Liked: Breakfast was great! Nice to be able to walk to the beach.
Disliked: I nicknamed it the ?Nickel and dime? hotel. I was amazed that they would have it set to charge $15 to watch 25 min of kids TV! And No way coffee available unless you pay or the crap in the room. The bedding was really not good. The blanket felt like an old heavy rug. Good thing we could sleep with just a sheet. For $500 a night the quality should be better.

Good

Poor

Exceptional

Probably better without Covid restrictions

Liked: The beds were very comfortable and the hotel is right on the beach which is nice. Several places to eat within walking distance.
Disliked: Due to Covid there were no housekeeping services unless you specifically asked for something. We had to go down and ask for clean towels every day as well as toiletries and coffee to use in the in room maker. All of these were ?1st world issues?, but for the price of the room it would have been nice to have daily housekeeping.

Exceptional