nice place I would stay...

unclean

Disliked: there was hair in the bathroom , dirty towels under the sink, carpet was dirty

Good

Would stay again

Liked: Bartender was fabulous! Beds were very comfy
Disliked: Pool was closed

Exceptional

Superb

Although I had a hiccup...

Liked: My stay was to celebrate New Year 2023 with my 8 year old grandson and my husband. I was impressed with the indoor pool and the rooms having inside balconies. My first encounter was with Front Desk Agent, CORTEZ who was FANTASTIC in greeting me when I arrived to check-in. His personality is just what this establishment needs- Inviting! Also HAILEY in Housekeeping was so awesome and accommodating. My grandson was allergic to the feathered pillows and I called to put in a request for foam-filled and she brought them right up and asked if there was anything else she could do to make our stay more comfortable and enjoyable. She was a jewel and I hope these two are recognized in a very Special way.
Disliked: My grandson needed to take a shower after his swim and the tub was dirty plus the faucet was broken, it would not turn in either direction to turn the shower on. I called down to have Engineering dispatched and a gentleman came thirty minutes later. He tried to turn the knob and it didn?t budge, so he finally disassembled the piece and discovered it had a broken piece in it. He had the new part in a plastic package and repaired the faucet.

probably first and last stay

Liked: close to airport
Disliked: carpets filthy bar and room very cold

Superb