DoubleTree By Hilton Resort Hollywood Beach Guest Reviews
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2.4 miles from Hollywood centre |
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Ana Tue, 23 April 2024
Awful customer service
Liked: The pool.
Disliked: Customer service is awful, especially from Ms. Ramos. Missed breakfast included because staff decided to open an hour later one day. I asked if I could get something to eat from the shop as I already paid for breakfast and she was rude and useless. No replacement breakfast or compensation was offered. Poor breakfast, probably the worst I've seen in a hotel of this category in the US
Adriana Sun, 14 April 2024
Exceptional
William Thu, 11 April 2024
Bad
Michael Thu, 11 April 2024
Exceptional
Paris Wed, 10 April 2024
Drinks were old, ran out...
Disliked: Rude workers
Verified Hotel Guest Fri, 5 April 2024
Liked: Nice location friendly staff
Disliked: Room needed updated. The hot tub needed fixed. There was no place to shower or rinse off once done with the beach. The pool area needed some repairs but was nice. Just didnt feel like a four star or that paying a resort fee when things broke was justifie
Samantha Tue, 2 April 2024
Comfortable beds, overly priced, stingy...
Liked: Location, size of room, comfort
Disliked: There was no hand and body lotion or conditioner on arrival, and when making reception aware the following day, we got back to our room late in the day and neither had been refilled as requested despite the maid had been into clean the room, replace towels and make up the beds.
Janeta Mon, 1 April 2024
Thanks to Sheela,she was a...
Dustin Sun, 17 March 2024
Great stay
Liked: They all where super nice and friendly
Disliked: The breakfast restraunt
Claire Tue, 5 March 2024
Very good
Liked: NIce pool