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Crowne Plaza Chicago O'Hare Hotel & Conference Center eeef - (855) 271-6236
Crowne Plaza Chicago O'Hare Hotel & Conference Center, 5440 North River Road, Rosemont, IL -(855) 271-6236
Area: O'Hare Airport (ORD) South
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BOOK ONLINE OR CALL - (855) 271-6236
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (1251 Ratings)
0.6 miles from Rosemont centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Directly across from the Stephens Convention Center and minutes from O'Hare International Airport this Rosemont hotel offers a 24-hour business center and 55000 sq ft of business meeting space. A flat-screen LCD HDTV desk and laptop safe are included in every room at Crowne Plaza Chicago O'Hare Hotel & Conference Center. Each room also has noise-reducing glass and eco-friendly amenities. The hotel offers an array of on-site dining options including Chicago Fire Oven that serves buffet breakfast and On the Fly; a grab and go option. There are several dining options within the walking distance. Guests can swim at the indoor pool or get in a workout at the fitness center both located on-site. There is also a gift shop and laundry services available at the hotel. Allstate Arena is a 9-mile drive away. The Rosemont Theater is a 3-minute walk away from the hotel.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
Other Amenities
` Airport Shuttle
` Pets Allowed
` Restaurant
` Swimming Pool
` Garden
` Laundry
` Meeting/Banquet Facilities
` Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Soundproof rooms
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Ironing service
` Bowling
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Sun terrace
` Indoor pool (all year)
` Shuttle service (free)
` Private parking
` indoor pool
` shuttle service
` 24-hour security
` Airport Shuttle (Free)
` Designated Smoking Area
` Facilities for Disabled Guests
` Non-smoking Rooms
` Picnic Area
` Vending Machine (Drinks)
` WiFi available in all areas
` Happy Hour
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Wine/champagne
` Airport pick up
` Airport drop off
` Outdoor furniture
` Fitness
` Fitness/spa locker rooms
` Stand-up comedy
` Movie nights
` Live music/performance
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Access to health care professionals
` Thermometers for guests provided by property
` Invoice provided
` Minimarket on site
` Parking on site

Crowne Plaza Chicago O'Hare Hotel & Conference Center Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

Write a review

3

Pleasant - 3.0 out of 5

Lawrence S, Downers Grove, IL Tue, 4 December 2012

My main gripe wth the stay is that they had a fire alarm problem at 1:30 a.m.Saturday morning. My wife and I in our PJ's had to walk downstairs in the EXIT stairway to the lobby and outside the building while the Fire Department investigated. No compensation because I did not make the stay through them (it was with a third party).

Liked: Hotel people were great for answers.
Disliked: Fire wake up.

4

Very Good - 4.0 out of 5

Mark, West Chester, OH Sun, 25 November 2012

Nice place. Drink prices were high at the bar, but our concert was right across the street, so location was the best! Staff was very polite and helpful.

Liked: Reasonable price, free parking and close to our destination - the Akoo Theatre.
Disliked: Half & half for coffee in the room had become a solid.

2

Disappointing - 2.0 out of 5

Jamyi, Wisconsin Sun, 25 November 2012

The check in process introduced us to "Manuel". It was clear he would prefer no one to bother him at his front desk/helper/greeter/reservationist post. His answers were quick, staccato and he told us "don't even bother parking in the garage - we don'€™t use it". We needed help with our luggage and his response was "over there" - he pointed towards a hall that held luggage gurneys. There were none available so I reiterated once again that we needed help with our luggage. He audibly sighed, rolled his eyes and looked away. We hauled our bags up by hand. My partner needs to eat gluten free and we asked the hostess at the restaurant if they could accommodate a gluten free person - she said "oh, yes, I believe we have a menu, let me look". The restaurant manager (second shift) stepped up, grabbed a menu from the stand, opened it and started pointing to the items - €œyou just order what you want, like this fish you just get it without bread.  I said that my partner was also vegetarian and could we please see the gluten free menu?. He continued - "you just get this steak salad; you get the steak, vegetables, salad and no bread". Our room was adequate; the 1 trash can in the room had garbage in it. The up side - it was directly across from the Akoo Theater and we were able to just cross the street and see the show. I will not stay there again - I will try different places near the theater and hope the staff is a bit more accommodating and friendly.

Liked: Few.
Disliked: Many.

4

Very Good - 4.0 out of 5

Tom, Peoria Illinois Tue, 26 June 2012

We stayed for the weekend and had a decent time. It is a good hotel but not high class - the signs of aging around the wall bottoms etc. tell me at one time it was a higher rated facility and may be having less maintenace and will need remodeling in future. Room was good but bed was not suitable for those who have back pain as they are not high enough quality to help conform to your body to reduce pain. We gave it a 4 out of 5 - the pluses of closeness to the Akoo Theatre and ample parking made up for perceived shortcomings.

Liked: Decent rooms, close by to Akoo Theatre. No problems finding a place to park.
Disliked: Limited seating, especially in standard height chairs near the bar and around where coffee was sold in morning. Beverage prices high for the value received.

4.5

Wonderful - 4.5 out of 5

Nelsen Sun, 24 March 2024

Superb

4.5

Wonderful - 4.5 out of 5

Demitria Sat, 23 March 2024

Superb

4.5

Wonderful - 4.5 out of 5

Leila Fri, 22 March 2024

Superb

4.5

Wonderful - 4.5 out of 5

Dwaipayan Thu, 21 March 2024

Superb

4.5

Wonderful - 4.5 out of 5

April Mon, 18 March 2024

Superb

3.5

Good - 3.5 out of 5

Giancarlo Mon, 18 March 2024

Good

2.5

Fair - 2.5 out of 5

Irina Fri, 15 March 2024

Passable

4

Very Good - 4.0 out of 5

Amanda Thu, 14 March 2024

Very good

3

Pleasant - 3.0 out of 5

Alexander Mon, 11 March 2024

Nice place hotel

Liked: Nice area around for short stay.
Disliked: Should be renovated.

5

Exceptional - 5.0 out of 5

David Sat, 9 March 2024

Exceptional

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Crowne Plaza Chicago O'Hare Hotel & Conference Center 5440 North River Road, Rosemont, IL