Crowne Plaza Birmingham City Guest Reviews
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Write a review
John J, Stevenage, visiting Utilita Arena Birmingham Tue, 17 May 2022
If you have any issues speak to Richard. He inspires you to know that you will be treated well. It was like going back in time where the customer was No.1.
Liked: The staff. All very helpful.
Disliked: Nothing.
Namdeep Wed, 9 July 2025
Great hotel better than expected
Liked: Great location and good breakfast
Disliked: Not enough water in the room
Maria Wed, 9 July 2025
The hotel was nice. Shame...
Liked: Brealkfast was very goodlocation was goodclean everywhere
Disliked: I asked for a shower NOT a bath tub as I find it difficult to get in and out of the tub. This did not happen. I tried to get into the tub and fell if my partner wasnt there to help me I would of been stuck in the tub. The tub was slippy I hurt my back. I didn't like to complain as the desk person it was his first day on the job so I didn't want to get him in trouble! i did explain when checking in that I have difficulties with the bath tub.
Tracey Wed, 9 July 2025
Great stay; Birmingham people are...
Liked: Comfortable room; easy to find; superb staff, every one of them; handy location.
Disliked: The signage for the hotel car park could have been more prominent; but there is lots of public parking close by, so it wasn't really a problem at all.
Caroline Wed, 9 July 2025
Very good stay - went...
Liked: Everything - good central position
Disliked: Nothing
Kim Wed, 9 July 2025
Exceptional
Anonymous Tue, 8 July 2025
Great service, lovely hotel and...
Liked: The staff were so friendly, just overall great service !
Disliked: Small thing really but larger shower screens as water went on the floor
Roz Tue, 8 July 2025
Superb
Alison Tue, 8 July 2025
Superb
Liked: The rooms were very clean and comfortable. The breakfast was excellent with lots of choice. Would definitely stay again.
Sarah Tue, 8 July 2025
Superb
Christine Tue, 8 July 2025
Superb