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Crowne Plaza Birmingham City eeee
Crowne Plaza Birmingham City, Central Square, Birmingham | Area: Broad Street - Canal Area - Mailbox Shopping Centre
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4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (1820 Ratings)
0.7 miles from Birmingham centre
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Hotel Description
In a superb city center location this 4-star deluxe hotel features a fitness room a cafe bar and a restaurant. Shopping districts and Birmingham New Street Rail Station are 0.5 miles away. Free WiFi is available throughout. Each of the rooms at Crowne Plaza Birmingham City have air conditioning a flat-screen TV and a private bathroom. There is 24-hour room service. The stylish b1 Restaurant and Bar offers guests a place to enjoy a drink with friends or a delicious meal. Modern cuisine is served in the chic restaurant with a seasonal à la carte or a table d'hôte menu available. There are 11 meeting rooms at the property with the largest room holding up to 300 delegates. Free WiFi is available in all meeting rooms. The famous Birmingham Bull Ring shopping center can be reached with a 10-minute walk. Cultural attractions such as Birmingham Cathedral and the Museum and Art Gallery are both within 0.5 miles of the hotel.

Check-in time: 14:00   Check-out time: 12:00
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1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Restaurant
` Meeting/Banquet Facilities
` Parking
` Room Service
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Breakfast in the room
` Heating
` Fax/photocopying
` WiFi
` Shared lounge/TV area
` fitness center
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` WiFi available in all areas
` Free WiFi
` Free Internet

Crowne Plaza Birmingham City Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.3 out of 5)

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3.5

Good - 3.5 out of 5

Shantelle Sun, 9 August 2020

Pleasant accommodation. would stay again...

Liked: Friendly staff, spacious room and comfortable beds.
Disliked: Surrounding Area has a lot of roadworks in progress, not very slightly. Parking got hotel should be free.

3.5

Good - 3.5 out of 5

Resh Sat, 8 August 2020

Very good stay

Liked: Comfy bed, good location. Excellent breakfast with great staff, clean and good with social distancing.
Disliked: Reception had told me that parking was free on the same rd. We parked and got a ticket. It was free, but from 7.30p. Our ticket was at 7.20.Staff need to be clear with the parking and times.

4

Very Good - 4 out of 5

Stephanie Sat, 8 August 2020

Great stay - would def...

Liked: As everything has changed so much in the past few months, it's great to see hotels such as Crowne Plaza working so very hard to open again safely for everyone. Absolutely everything from our check in in the lobby to our rooms, then breakfast the next day was perfect - clean, friendly and efficient.
Disliked: We unfortunately chose the hottest night of the year and the aircon in both our rooms - 615 and 608 just wasn't quite able to keep up with the demands of keeping us cool enough for a comfortable sleep. Wondering whether the units might need regassing as we followed the instructions but just couldn't seem to bring the temp down.

5

Exceptional - 5 out of 5

David Fri, 7 August 2020

Comfortable, friendly and welcoming.

Liked: The staff were brilliant and was more than happy to provide us with anything we needed/wanted. The beds were lovely and comfortable. The room was nice and spacious and the shower was great.
Disliked: The only thing that could?ve been better was having draft Diet Coke. It?s a lot better than usual bottled Coke. I would also be able to buy a pint of it rather than a small bottle.

5

Exceptional - 5 out of 5

Catherine Thu, 6 August 2020

Exceptional

Liked: Very good hygiene standards and social distancing measures in place. Very friendly front of house and excellent service from all staff.
Disliked: Nothing

4

Very Good - 4 out of 5

Stephanie Thu, 6 August 2020

Great overnighter, many thanks.

Liked: We always book the Queen Club room with lounge access but obviously the relatively small lounge is closed. Instead this service is provided in the spacious downstairs foyer bar area with table service, soft drinks, coffees etc all day then alcoholic drinks from 5.30 - 7.30 pm with bags of crisps, nuts etc in place of the canapés. The buffet breakfast was replaced with a good choice of table served plated hot or cold breakfast items. Good attention to detail re Covid safety processes, access to hand sanitisers, thoughtful social distancing processes. The GM, Mark was hands on & very helpful, working alongside his staff. Gemma & Sylwia were great, very attentive, nothing was too much trouble.
Disliked: Minor detail, my pillow was rather hard.

4

Very Good - 4 out of 5

Julie Thu, 6 August 2020

Gave us everything we needed...

Liked: Location and lovely friendly staff who were so helpfulToiletries were lovely Tea and coffee extras were super
Disliked: The toilet had a crack in the basin

5

Exceptional - 5 out of 5

Sherin Tue, 4 August 2020

Exceptional

4.5

Wonderful - 4.5 out of 5

Phil Tue, 4 August 2020

Superb

5

Exceptional - 5 out of 5

Reham Mon, 3 August 2020

Exceptional

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Crowne Plaza Birmingham City Central Square, Birmingham