Crowne Plaza Birmingham City

If you have any issues speak to Richard. He inspires you to know that you will be treated well. It was like going back in time where the customer was No.1.

Liked: The staff. All very helpful.
Disliked: Nothing.

Great city centre hotel, would...

Liked: The room was lovely and big and we had two small double beds, great for sharing with a friend. The hotel reception area was open and very nice. We had breakfast included which was very nice, hot and plenty to chose from even though it was busy around 10.00am on a Sunday morning. The lady seating everyone was so lovely and accommodating. Actually all the staff were very nice, apart from the checking in receptionist.
Disliked: Unfortunately, there was one receptionist that was a little unfriendly in her manner on checking in. She just needs to smile a bit more and be a little bit more friendly.

As you would expect from...

Liked: Clean and comfortable but a little to far away from shopping center
Disliked: Walking Distance to shopping center

Superb

Very good

Liked: Proximity to both station and Symphony Hall
Disliked: Gym was a little basic.

Good clean well situated hotel.

Liked: Clean comfortable modern spacious rooms in a nice hotel.

Exceptional

Very good

Great location

Liked: Love the location,Friendly staff,great rooms.
Disliked: Could do with bringing fridges back to the rooms.

Exceptional

Liked: The hotel was lovely, very clean, the checking out time was 12 which was also very good.. And the breakfast was gorgeous.
Disliked: There was nothing we didn't like