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Crowne Plaza Birmingham City

eeee - 0800 031 8416
Crowne Plaza Birmingham City, Central Square Holiday Street, Birmingham -0800 031 8416
Area: Broad Street - Canal Area - Mailbox Shopping Centre
(Map)
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2220 Ratings)
0.6 miles Utilita Arena Birmingham
v2 mins driving
t12 mins walking
BOOK ONLINE OR CALL - 0800 031 8416
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The Spotlight on Crowne Plaza Birmingham City

Stylish Comfort Steps from Birmingham's Music Scene

Modern and upscale, Crowne Plaza Birmingham City is a 4-star hotel perfectly positioned in the heart of Birmingham’s city centre. With sleek rooms, a fitness room, and a vibrant on-site restaurant and bar, this hotel offers a relaxed yet polished atmosphere just 0.5 miles from Birmingham New Street Station and close to top shopping and cultural attractions.

Why Concert-goers love it

You’re within easy walking distance of some of Birmingham’s biggest music venues and nightlife hotspots. After the encore, get back to your room quickly—no late-night transport stress. The 24-hour room service and late check-out at 12:00 make recovery a breeze. Plus, soundproofed rooms and modern amenities mean you’ll actually get some post-gig sleep.

Who this Hotel is great for

Groups of friends heading to a big show will love the central location and lively atmosphere.
Solo travelers chasing a bucket-list gig will appreciate the safety and walkability.
Couples can make a weekend of it with upscale dining and nearby shopping.
Fans looking to recharge after a loud night will find peace in the plush, quiet rooms.
Budget-conscious concert-goers still get premium quality without splurging on taxis.

Food and Drink Options

The on-site b1 Restaurant and Bar serves up seasonal modern cuisine with both à la carte and table d’hôte menus—perfect for a pre-show dinner or late-night bite. There’s also 24-hour room service, so even if you stumble in at 2 a.m., you won’t go hungry. Breakfast is available and ideal for lazy mornings after a big night.

Nightlife Options

You’re in the heart of it all, with bars, lounges, and live music venues all within a 10-minute walk. For a more relaxed vibe, the hotel’s own bar is a great place to sip local spirits or warm up before heading out.

What People Say

Guests rave about the central location, friendly staff, and clean, comfortable rooms. Many reviewers highlight how easy it is to walk to concerts and events, with several saying it’s their “go-to hotel” when seeing live shows in Birmingham. The free WiFi and overall value also get consistent praise.

Areas for Improvement

Some guests note that the decor could use an update in places, and parking can be a little tricky due to the busy city centre location. But for most, the convenience and comfort far outweigh any minor issues.

The Bottom Line

For concert-goers wanting a central, stylish hotel with all-night comfort and easy access to Birmingham’s music venues, Crowne Plaza Birmingham City hits all the right notes.
Enter Your Dates
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4
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
r
Pets Allowed
Other Amenities
` Free Internet Access
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Shared kitchen
` Wheelchair accessible
` On-site parking
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Hungarian
` Portuguese
` Russian
` Non-Smoking Rooms Available
` Parking Available
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Contactless check-in/out
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Soundproof rooms available
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Room service available
` Airport shuttle (charges may apply)
` Parking available (charges may apply)

Crowne Plaza Birmingham City Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

John J, Stevenage, visiting Utilita Arena Birmingham Tue, 17 May 2022

If you have any issues speak to Richard. He inspires you to know that you will be treated well. It was like going back in time where the customer was No.1.

Liked: The staff. All very helpful.
Disliked: Nothing.

4

Very Good - 4.0 out of 5

Debbie Tue, 1 July 2025

Great city centre hotel, would...

Liked: The room was lovely and big and we had two small double beds, great for sharing with a friend. The hotel reception area was open and very nice. We had breakfast included which was very nice, hot and plenty to chose from even though it was busy around 10.00am on a Sunday morning. The lady seating everyone was so lovely and accommodating. Actually all the staff were very nice, apart from the checking in receptionist.
Disliked: Unfortunately, there was one receptionist that was a little unfriendly in her manner on checking in. She just needs to smile a bit more and be a little bit more friendly.

4

Very Good - 4.0 out of 5

Sally Tue, 1 July 2025

As you would expect from...

Liked: Clean and comfortable but a little to far away from shopping center
Disliked: Walking Distance to shopping center

4.5

Wonderful - 4.5 out of 5

Olivia Mon, 30 June 2025

Superb

4

Very Good - 4.0 out of 5

David Mon, 30 June 2025

Very good

Liked: Proximity to both station and Symphony Hall
Disliked: Gym was a little basic.

5

Exceptional - 5.0 out of 5

Suzanne Sun, 29 June 2025

Good clean well situated hotel.

Liked: Clean comfortable modern spacious rooms in a nice hotel.

5

Exceptional - 5.0 out of 5

Marie Sun, 29 June 2025

Exceptional

4

Very Good - 4.0 out of 5

John Sun, 29 June 2025

Very good

5

Exceptional - 5.0 out of 5

Gary Sun, 29 June 2025

Great location

Liked: Love the location,Friendly staff,great rooms.
Disliked: Could do with bringing fridges back to the rooms.

5

Exceptional - 5.0 out of 5

Laura Sun, 29 June 2025

Exceptional

Liked: The hotel was lovely, very clean, the checking out time was 12 which was also very good.. And the breakfast was gorgeous.
Disliked: There was nothing we didn't like

4.5

Wonderful - 4.5 out of 5

Gulnara Sun, 29 June 2025

Worth the money and experience.

Liked: Committed staff ensuring a wonderful stay. Easy walking distance to the main city attractions.
Disliked: For us there was nothing to dislike.

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Crowne Plaza Birmingham City Central Square Holiday Street, Birmingham