Crowne Plaza Birmingham City an IHG Hotel Guest Reviews
Write a review
Write a review
John J, Stevenage, visiting Utilita Arena Birmingham Tue, 17 May 2022
If you have any issues speak to Richard. He inspires you to know that you will be treated well. It was like going back in time where the customer was No.1.
Liked: The staff. All very helpful.
Disliked: Nothing.
Denise Tue, 30 May 2023
Exceptional
Troy Mon, 29 May 2023
Very good
Sara Mon, 29 May 2023
Exceptional
Neil Mon, 29 May 2023
Very good
Shamsudeen Mon, 29 May 2023
AC issues and Rooms not...
Liked: Breakfast was good.
Disliked: Room was not cleaned and not checked. AC was ot working and then they changed the room . The AC was making lot of noise in the changed room, but had no choice rather to continue with that. I was given a room in 5th floor and everytime i need to come down or go up I ended up waiting for 10 minutes because of Lift / elevator issues. Did not meet the expectations of a four star hotel.
Anonymous Sun, 28 May 2023
Exceptional
Anonymous Fri, 26 May 2023
Superb
Evie Thu, 25 May 2023
Superb
Jonathan Tue, 23 May 2023
Passable
Willie Tue, 23 May 2023
Superb