Crowne Plaza Birmingham City Guest Reviews
Write a review
Write a review
John J, Stevenage, visiting Utilita Arena Birmingham Tue, 17 May 2022
If you have any issues speak to Richard. He inspires you to know that you will be treated well. It was like going back in time where the customer was No.1.
Liked: The staff. All very helpful.
Disliked: Nothing.
Rajesh Mon, 5 May 2025
Superb
Liked: All excellent.
Disliked: Excellent service
Angela Mon, 5 May 2025
Exceptional
Lisa Sun, 4 May 2025
It was ok
Liked: Breakfast was great in terms of choice and value for money.
Disliked: The half marathon was on so we couldn’t drive away from the hotel until 1pm. I think that the hotel should have made people aware when they booked. Car parking was expensive.
Michael Sun, 4 May 2025
Exceptional
Liked: Close to New Street Station, 10 min walk. Easy check in. Spacious room, very clean, everything we needed. Restaurant and bar area was good, we had evening meal and drinks which were reasonably priced. Breakfast was excellent, staff were very attentive.
Disliked: Nothing.
Robbie Sun, 4 May 2025
Very good
Liked: The only issue was that the elevators were having problems and out of service, and it was difficult to find the stairs.Everything else was very good during our stay and the staff were extremely nice
Alice Sun, 4 May 2025
Very nice stay
Liked: Very clean smelt so nice as you walk in.
Disliked: .
Paul Sun, 4 May 2025
Very good
Liked: Lovely fresh food
Janet Sat, 3 May 2025
Exceptional
Victoria Sat, 3 May 2025
Exceptional
Liked: This hotel is in a fab location. Rooms are big clean. Very well decorated. Beds are comfortable. Staff are very professional
Disliked: Nothing
Elizabeth Sat, 3 May 2025
Rooms and breakfast are fine,...
Liked: The room was a good size for my family.
Disliked: The window was facing a wall. The aircon could not be turned off and was so loud. The real downfall was your staff stealing my daughter’s shoes though.