It was old, dirty and...

Liked: It was downtown amongst the shops.
Disliked: Unfortunately, it was not clean. The rooms had no air conditioning and there was a light in the ceiling that you couldn’t shut so it was light in the room til late and very early in the am. Old. I would not stay there again.

Very good

Liked: Lady on reception was lovely, location was perfect and very comfortable bed.
Disliked: Wasn't advised when booking or prior to arrival that the swimming pool wasn't open due to having a rewire, the swimming pool was the reason we booked this hotel.

Enjoyable stay in comfortable 4-poster...

Liked: Rooms great. Hotel accommodating, allowing us an early check-in.
Disliked: There was no soap in the rooms and we could have done with a bit more milk for teas

Very good

very convenient for town

Liked: Flexible booking-in and out times, very pleasant, welcoming staff

Passable

Bad

Liked: Nothing
Disliked: Dirty, no facilities We left

Exceptional

Pleasant

Liked: The fact that they went and got me some more hangers when I told them I had none at all. Also, I liked the sitting room and sofa.
Disliked: The general apathy when I reported anything missing or not working i.e. the wash basin plug not retaining the water, very awkward when you're trying to shave, the failure to keep me supplied with tea coffee and milk. In fact the cleaning staff didn't come in at all the last 2 days, despite my being promised they would. I had to buy my own milk because they wouldn't replace it. Also, when I reported the fact that the light wasn't working in the sitting room, they did send up someone but he said it was just a bulb and that was the last I saw of him! In addition it was disappointing that there was no food available apart from Sunday, even the promised food on the Saturday was cancelled