Passable

An excellent choice in a...

Liked: The hotel is rather basic, what u book is what u get. It met my (basic) needs for a place to stay in London. Kind and helpful staff, great location and an excellent level of maintenance and cleanliness.
Disliked: The single rooms are extremely small. Travellers who need more than just a place to sleep in and actually want a room they could chill and spend time are in for a disappointment.

Convenient location but very small...

Liked: The location was nice and close to the train station.
Disliked: The stairs were extremely narrow and steep, which was very difficult for my grandmother who uses a walking stick. The accessibility wasn't made clear on the booking site. It was also extremely hot in the rooms, which to be fair isn't the hotels fault as we were travelling during a heat wave, but it was hard to sleep in the small rooms.

Disappointed

Liked: The room was clean and close to underground
Disliked: We were in basement room that smelt musty and no air conditioning Access by steep narrow stairs and no lift and no help.Front Staff had no local knowledge and not very helpful

Good

Liked: Fab location!! Friendly helpful staff. Clean!! Comfy beds :)
Disliked: Hot, but was the tail end of a heatwave. The windows opened which was great. The pros defo outweighed the cons, and cant blame the unseasonally hot weather on the hotel. Air con in England is not common. Room fitted with fan, but with opening windows we were fine. Overall, great, and I'd stay again.

Convenient and clean

Liked: Very convenient for Eurostar
Disliked: Room very small

Good

Would definitely come again and...

Liked: Small details like bottles of water biscuits and room service were great.

Very good

Liked: Location.
Disliked: Room was very hot. On the top floor and the stairs were a bit of a struggle with large suitcases.