Courtyard by Marriott Philadelphia Willow Grove Guest Reviews
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1.6 miles from Willow Grove centre |
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Diamonyell Sun, 14 April 2024
Very good
Disliked: No microwave in the regular rooms only suites.
Denise Sun, 14 April 2024
Wont recommend or return
Liked: Lobby area very clean and modern decor.
Disliked: Jacuzzi and Spa were out of order
Danielle Sat, 13 April 2024
Relaxing
Liked: Bed is comfortable
Disliked: There was some hair on the bathroom floor
Mclaughlin Wed, 10 April 2024
Exceptional
Patricia Sun, 7 April 2024
Superb
Tiffany Sun, 7 April 2024
The safe was ok not...
Liked: Didn’t have any breakfast at this location.
Disliked: The housekeeper guy knocked on my door. Way to early in the morning especially with checkout being at noon. I was still asleep I still had 3 hours left in room I was so upset. I informed him check out is at noon why are you banging on my room door this early. He didn’t apologize he said doing my checks I was so upset…
Capone Sat, 6 April 2024
Our stay was average and...
Liked: The customer service was wonderful! Checking & checking out was no issue. Aside from my name & number of guests being completely incorrect. I even left things behind after checking out and the staff (Momica)secured my personal items until I could pick them up the next day.
Disliked: BOOKING.COM had my reservation incorrect. Wrong name, incorrect number of people, no true confirmation number that tied to the hotel. Only a confirmation for Booking.com. I was not able to use my credit card only my PayPal acct would go thru. I recieved an email after this letting me know that this was only if the hotel had room weeks after & basically taking my cash immediately. Thankfully, the hotel had my room available. I will be hesitant to use Booking.com in the future. Unfortunately, we have several trips we will be taking over the next year & a half around rhe world.
Anonymous Fri, 29 March 2024
Very good
Liked: No full restaurant all hourshot tub not in use
Laura Fri, 29 March 2024
Pleasant
Liked: Location
Disliked: Fridge was not working in room, had to change room. No bellman services. Shower floor was slippery! Not good. Expected more from a Marriott branded hotel.
Breedlove Fri, 22 March 2024
Exceptional