Great customer service. Most helpful.

Liked: Great customer service and rooms.
Disliked: None.

First time staying at this hotel. Location was perfect, and the hotel was very nicely maintained and clean. Absolutely enjoyed staying here and looking forward to returning again in the near future. I would highly recommend this hotel!

Liked: Wonderful experience.

Exceptional

Liked: Everyone was really great at the desk! The room was very nice and clean. Close to the concert and the shuttle was great to get there!

Exceptional

Liked: Nice location. Well kept facility.
Disliked: Bathroom layout is a little funky. Due to building construction constraints I think

Liked: Modern decor and rooms, walking distance to bars and restaurants, CHI Arena, Clean rooms, nice amenities.

Will never return to this...

Liked: Location was great. Walking distance to everything.
Disliked: No full restaurant to eat. Just a little Bistro and only one person working. No microwave in the room. Bed was very hard. When I got my breakfast it was not warm. It was free but if I would have had to pay for it I would have been more upset. Having to pay for Wi Fi and parking. Never seen anything like it. Over priced for what you got, or more to the point what you didn't get. I attempted to rate this hotel. When I reviewed my rating before submission it said I rated a 5, and wouldn't let me change it. Guess they don't like this type of rating. My rating would be a 2 and that was only because of the location.

We enjoyed a short week...

Disliked: The toilet/shower area was small

Exceptional

Exceptional

Very good

Very good