| 1.5 miles from New York City centre |
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Salem, Salem, visiting Ripley-Grier Studios Sun, 18 October 2015
Some of us were marveling that this couldn't possibly be New York. Everyone was too friendly.
Liked: The staff was incredibly friendly and helpful. Big shoutout to Alex.
Theresa, Whitehall, visiting Pier 83 New York Mon, 6 July 2015
Hotel staff were wonderful.
Stanis?aw Sat, 8 June 2019
Exceptional
Liked: free wifi, quick checkin and checkout
Regis Thu, 6 June 2019
a very expensive stay
Liked: the location is convenient
the staff is pleasant
room space is sufficient
we got the room we expected (high floor, quiet area)
Disliked: the price is exorbitant but this is the case of many hotels in New York
breakfast is not included, and there are no alternative solutions nearby (quality breakfast at reasonable price)
not even a bottle of water in the room!
the hotel would charge a daily fee for any luggage left even a couple of days (we had to take them with us)
Adriana Mon, 3 June 2019
Good
Liked: The room super clean, location was loud (but that?s NY), great view out my window.
Disliked: Trying to get into my hotel room at a proper time was horrible. Had to wait til 4PM to check in. Service was hectic. A lot of workers running around doing this.
Gordon Sun, 2 June 2019
Lovely hotel in convenient location
Liked: Great location in lively neighbourhood, comfortable accommodation and friendly staff. Wifi works well in the rooms.
Disliked: Shower a bit lacking in power, but I expect that's standard with very tall buildings (we were on the 12th floor)
Andrew Sat, 1 June 2019
Good
Liked: good location, 3 mins walk from Penn Station, 5 to Times Square
Clare Fri, 31 May 2019
Fab location for Penn Station...
Liked: We felt very welcome from the minute we arrived. Room was ready on arrival. Bel Attendant, Issac Dominguez was fantastic helping to get us a taxi back to the airport when the heavens opened!
Disliked: Housekeeping failed to turn up one day. Hotel brought us fresh towels and coffee when we called down to Reception.
Tomislav Fri, 31 May 2019
Good
Magnus Fri, 31 May 2019
Exceptional
Sara Wed, 29 May 2019
Lovely hotel in great location
Liked: Great location, staff always friendly and helpful.Room was lovely, very comfortable bed and immaculately clean.We travelled into JFK and got air train to Jamaica Street station and the LIRR into Penn Street Station. Hotel a 5 minute walk from station (an hour from Airport into city).Would highly recommend if you are staying at this hotel as cabs/bus transfers take much longer and cost twice as much.
Behdad Tue, 28 May 2019
Okay
Liked: Just the Free Breakfast and the helpful staff.
Disliked: The room smelled, they did not want to give an aspirin, even though I had spend $1000, what is 1 Tylenol.
It was hard to get Ice. Hot water, and just was not a good experience.
