Courtyard New York Manhattan/Times Square West Guest Reviews
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|1.5 miles from New York City centre|
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Salem, Salem, visiting Ripley-Grier Studios Sun, 18 October 2015
Some of us were marveling that this couldn't possibly be New York. Everyone was too friendly.
Liked: The staff was incredibly friendly and helpful. Big shoutout to Alex.
Theresa, Whitehall, visiting Pier 83 New York Mon, 6 July 2015
Hotel staff were wonderful.
Rylan Mon, 18 March 2019
Very happy with the hotel,...
Liked: Staff were great, always offering to go the extra mile - from recommending things to do or see to offering to help with bags.
Disliked: Room was surrounded by other buildings so there was no view
Theresa Mon, 18 March 2019
It was OK. Nothing more
Liked: The space in the room
Disliked: Small halls. The bed was not completed when we arrived into the room after arriving at 4 and being told our room wasnt ready for another 20 minutes but having to wait until 5pm. So our plans were late. Also, after going out that evening no one told us to make sure not to lose our key because the door locks to the building and there is no staff available to help you, even though its like 12 degrees.
Anonymous Thu, 14 March 2019
As Fri, 8 March 2019
Liked: The rest of the front office staff including Cherys, Angel and Paula were nothing short of amazing. Really appreciate their warmth and hospitality.
Disliked: Front office staff Patrick was rude and nothing short of a nightmare. I did send an email to the senior management about his bad attitude and didn't even receive a courtesy apology message.
Keith Thu, 7 March 2019
Anonymous Tue, 5 March 2019
Great stay with a great...
Liked: Great customer service and very friendly front desk personnel.
It all comes down to great service like the one I experienced, that makes you want to come back to the same venue.
Thank you and see you next time!
Dolores Mon, 4 March 2019
Liked: Very clean close to Broadway.
Victor Mon, 4 March 2019
Liked: The location is great. You have several subways in 5-10 minutes distance. Many great breakfast locations, shops, MSG, Penn station etc.
The staff is amazing! They will get out of their way to help you and make your stay as comfortable as it can be.
Really great place, would recomend and visit again.
Disliked: I don't think there's anything not to like here.
Marilyn Sun, 3 March 2019
Liked: Location was great. Near Penn Station and other amenities.
Disliked: Didn?t eat at the restaurant. To pricey.
Cheng Sun, 3 March 2019