Courtyard by Marriott New York Downtown Manhattan Financial District

Superb

I had a good stay...

Liked: I liked the staff. They were very friendly.
Disliked: Some of the towels were too old and there needs to be a microwave in the room.

It was decent

Liked: 24 hour service, close to oculus, Wall Street and the piers
Disliked: The price advertised doesn’t include the deposit. Booked for city view, had a view of a guy playing with remote car and cat. Was told that maid comes every other day. In the 5 days we stayed she only came the last day. They didn’t speak English. No microwave and the coffee maker did not work. The bed was kinda hard, when I booked they said 30$ breakfast credit but it was not true, breakfast was 17$ and it was basic eggs yogurt fruit coffee (no waffle maker) and they said rooftop area , but it was at the Sheraton behind the hotel.

Loved that it was close...

Liked: The location was perfect!
Disliked: NA

Good

Hopeless and will never stay...

Liked: Honestly, not sure
Disliked: It was a hopeless experience to say the least. The front of staff(Mr David) was disrespectful. The internal room phone was not working and even after engineer fixing is, still it didn’t work so every time we had to go down to make every request. Wi-Fi was not working at all. AC was not properly functioning.

Everything lacking apart from location

Liked: Good location…
Disliked: Staff not very helpful, aircon blows directly onto the face, very limited amenities.

Very good

Liked: The room was clean and standard, perfectly suitable for a short stay.The location was also good : close to the city centre, but in a quiet area.

Very good