Courtyard Louisville Downtown Guest Reviews
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|0.8 miles from Louisville centre|
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Virginia, Evansville, IN Wed, 21 August 2013
We were there for concert @ YUM Center, which was literally only a few steps away. When we arrived, we were asked if we would like a "Balcony room" - YES! It faced YUM Center. Was great for viewing activity goings on before & after the concert.
Disliked: Was told breakfast was included. They offered breakfast but was it NOT complimentary.
Sonja Mon, 17 December 2012
Liked: Close to the YUM Center and the people were very friendly.
Disliked: Broken tile in the bathroom; not enough towels; the walls were painted 2 different colors and looked like it was not finished at all. And most hotels offer complimentary breakfasts these days.
Nancy B, Spencer, WV Mon, 21 May 2012
The room, service and people were all wonderful. We will use this service again. Great location; very clean; bistro wonderful and convenient, and people friendly and helpful.
David Fri, 15 February 2019
Ok at a push. Some...
Liked: There's a small Starbucks in a hotel - so not really what you'd call a breakfast facility - more an internal concession stand
Disliked: Grumpy staff at check in - Thankfully some later in stay were actually pleasant. Getting the shuttle bus was a nightmare - you need your reservation # to get it sent out to you. Add to this that my reservation was lost, then found for different nights, before finally being found again - very shoddy especially as it was made out to be my fault Hotel was full of loud kids (some kid of residential camp/project?) running round corridors at night and filling up the common areas. No one seemed to be in control and staff were incapable / unwilling to intervene
Michael Fri, 8 February 2019
Disliked: Housekeeping did not restock tissue and toilet paper or replace use towels for second day. Otherwise fine.
Lisa Wed, 6 February 2019
Overall was not disappointing
Liked: The room was very nice and I loved the shower! Staff was super nice!
Disliked: Pillows were horrible and the bed was a bit hard. I couldn't believe there was no in room blow dryer.
Mark Sat, 26 January 2019
Very clean and convenient
Liked: Convenient for our stay due to attending an event at the yum center
Disliked: We were booked for a king room but received to queen beds. We were told the kings had been over booked and there was no guarantee on our room type due to using booking. com. We did not realize this but it was still a nice stay
William Thu, 3 January 2019
Disliked: No lunch !!! and very limited breakfast option
Cyndi Mon, 31 December 2018
It was a great hotel!...
Liked: Everything was perfect! Parking, staffing, cleanliness was above average and we will definitely return in the future.
Malinda Mon, 31 December 2018
Disliked: only had 3 bath towels & no towels for the pool
Paul Sun, 16 December 2018
Rebecca Mon, 10 December 2018
Liked: Excellent staff, clean hotel, close to many attractions and restaurants
Anonymous Sun, 9 December 2018
Disliked: Check in was an awful experience. The desk staff is very unprofessional. Talking down to guests. We witnessed it with the two checking in before us and then with ourselves. We stay at Marriott properties for business and pleasure at least 100 times a year and are a rewards member. I have personally stayed here numerous times for past events. After our check-in experience I will rethink my choice next time. The only upside is the location to the YUM Center.