We were there for concert @ YUM Center, which was literally only a few steps away. When we arrived, we were asked if we would like a "Balcony room" - YES! It faced YUM Center. Was great for viewing activity goings on before & after the concert.

Liked: Location!
Disliked: Was told breakfast was included. They offered breakfast but was it NOT complimentary.

Liked: Close to the YUM Center and the people were very friendly.
Disliked: Broken tile in the bathroom; not enough towels; the walls were painted 2 different colors and looked like it was not finished at all. And most hotels offer complimentary breakfasts these days.

The room, service and people were all wonderful. We will use this service again. Great location; very clean; bistro wonderful and convenient, and people friendly and helpful.

Liked: Everything.
Disliked: None.

Exceptional

Superb

Liked: Very clean and the staff was super friendly! Made us feel at home. Very cozy. Great location too!
Disliked: Nothing we did not like. Everything was excellent!

The staff checking us in...

Liked: Nothing
Disliked: People were rude. Rooms were very small. No undated accessories for phone chargers.

My stay was great, we...

Exceptional

Fell short of expectations for...

Liked: Nice television set and set-up
Disliked: Room was quite small, housekeeping was lackluster and keycards failed to work on one occasion.

Superb

Liked: Location proximity to my destination.
Disliked: Paying for parking is just wrong.

Excellent

Liked: Yes the bed was quite comfortable.