Courtyard Louisville Downtown Guest Reviews
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|0.8 miles from Louisville centre|
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Virginia, Evansville, IN Wed, 21 August 2013
We were there for concert @ YUM Center, which was literally only a few steps away. When we arrived, we were asked if we would like a "Balcony room" - YES! It faced YUM Center. Was great for viewing activity goings on before & after the concert.
Disliked: Was told breakfast was included. They offered breakfast but was it NOT complimentary.
Sonja Mon, 17 December 2012
Liked: Close to the YUM Center and the people were very friendly.
Disliked: Broken tile in the bathroom; not enough towels; the walls were painted 2 different colors and looked like it was not finished at all. And most hotels offer complimentary breakfasts these days.
Nancy B, Spencer, WV Mon, 21 May 2012
The room, service and people were all wonderful. We will use this service again. Great location; very clean; bistro wonderful and convenient, and people friendly and helpful.
Sara Sun, 24 March 2019
Liked: The room was very nice and clean with super comfy beds. The staff was friendly and helpful, we definitely enjoyed our stay.
Disliked: We didn't like that breakfast wasnt included for the price of the room and what you had to pay for breakfest was far too high. We had breakfest elsewhere.
Sarah Thu, 14 March 2019
Liked: We went to an event at the KFC Yum Center & the hotel was in a terrific location. The staff was very nice & helpful!
Disliked: With the expense of the hotel, I did not really like the idea of having to pay extra for parking in the hotel garage.
Scott Sun, 10 March 2019
Liked: Location was easy to find. Within walking distance to everything we wanted. Parking on site was a plus.
Tara Thu, 7 March 2019
Anonymous Sun, 3 March 2019
Liked: Location, location, location!
Disliked: The bed was too hard, but the shower was nice,
Tboh Thu, 28 February 2019
Disliked: Nicely redone place (I think)Just wasn't a really good valueWas pricy for what you get
David Fri, 15 February 2019
Ok at a push. Some...
Liked: There's a small Starbucks in a hotel - so not really what you'd call a breakfast facility - more an internal concession stand
Disliked: Grumpy staff at check in - Thankfully some later in stay were actually pleasant. Getting the shuttle bus was a nightmare - you need your reservation # to get it sent out to you. Add to this that my reservation was lost, then found for different nights, before finally being found again - very shoddy especially as it was made out to be my fault Hotel was full of loud kids (some kid of residential camp/project?) running round corridors at night and filling up the common areas. No one seemed to be in control and staff were incapable / unwilling to intervene
Michael Fri, 8 February 2019
Disliked: Housekeeping did not restock tissue and toilet paper or replace use towels for second day. Otherwise fine.
Lisa Wed, 6 February 2019
Overall was not disappointing
Liked: The room was very nice and I loved the shower! Staff was super nice!
Disliked: Pillows were horrible and the bed was a bit hard. I couldn't believe there was no in room blow dryer.
Mark Sat, 26 January 2019
Very clean and convenient
Liked: Convenient for our stay due to attending an event at the yum center
Disliked: We were booked for a king room but received to queen beds. We were told the kings had been over booked and there was no guarantee on our room type due to using booking. com. We did not realize this but it was still a nice stay