We were there for concert @ YUM Center, which was literally only a few steps away. When we arrived, we were asked if we would like a "Balcony room" - YES! It faced YUM Center. Was great for viewing activity goings on before & after the concert.

Liked: Location!
Disliked: Was told breakfast was included. They offered breakfast but was it NOT complimentary.

Liked: Close to the YUM Center and the people were very friendly.
Disliked: Broken tile in the bathroom; not enough towels; the walls were painted 2 different colors and looked like it was not finished at all. And most hotels offer complimentary breakfasts these days.

The room, service and people were all wonderful. We will use this service again. Great location; very clean; bistro wonderful and convenient, and people friendly and helpful.

Liked: Everything.
Disliked: None.

Liked: The location was in close proximity to the downtown area, however; it was not convenient for a family atmosphere.
Disliked: Nico the front desk clerk was rude and people were smoking weedi in the room next to us. I will never stay there again

Exceptional

Liked: It was very peaceful. The rooms were extremely nice. The colors they use in the room made it feel very calming. And the bed was amazing!!!
Disliked: Could have had more tv channels because the Netflix wouldn�t work in the tv.

Superb

Very clean

Liked: Very clean and friendly staff.

Exceptional

Superb

Passable

Exceptional