Courtyard Charlotte Concord Guest Reviews
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|8.9 miles from Concord centre|
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John and Linda H, Indiana Mon, 2 April 2012
Very nice and would stay here again.
Liked: Very nice.
Julia Mon, 11 January 2021
Patrice Fri, 8 January 2021
Anonymous Thu, 7 January 2021
Liked: Great location and very clean.
John Wed, 6 January 2021
Valentine Mon, 4 January 2021
Liked: Room was beautiful just as described.
Disliked: Absolutely poor customer service demanding she didn't have my reservation, telling me to go to another hotel or she'd get me a room at double the price I booked it for. For over 20 minutes we disagreed till I said a cruse word to her and she finally threatened to call her manager who I kept asking for. I said great let me talk to him. She got him on the phone and wow they found the reservation. I apologized for the cruse word ,that it was not appropriate. She said ok. Never did she apologized for all the trouble and time wasted she put my 83 and 81 year old parents through. I can't tell you her name due to she was not wearing a name badge. But she was clearly upset that she ended up having to give me the room at the rate I booked it at. $80.30. Because as she was taking my card she said she would be charing it $110.00 . You had better hope it is not. Cynthia Valentine for Martha Murray room 209
Julie Mon, 4 January 2021
Andrew Mon, 4 January 2021
Liked: Location was great, had a very great experience
Disliked: Hot water did not last long on the busy mornings but a other then that everything was awesome
Avery Sun, 3 January 2021
Quinton Sun, 3 January 2021
Neal Sun, 3 January 2021