Courtyard by Marriott Santa Cruz

Pleasant stay for overnight -...

Liked: Large room, clean, great location for our purposes, pleasant staff, nice large patio with fire pits
Disliked: Tacky decor, in need of more valet staff

Superb

Liked: We stay here because its so close to the Boardwalk.
Disliked: Breakfast is too expensive.Housekeeping is every other day.Parking is $30 per day

Superb

Good

Liked: The room was very clean and the high ceilings were a great feature in our 1st floor room. The doors creaked a lot so they might have needed oil to quiet them down a bit. The hotel was very nice visually overall.
Disliked: The breakfast was brutal. I usually have a fine breakfast but this one was so bad I was stopped in my tracks. We were told by front desk that the breakfast was made from scratch and that the ingredients used were really good. So I was ready for a great experience especially since breakfast was not included at this hotel like it usually is at Hilton properties. I ordered the breakfast burrito and it was probably the worst $16 burrito I've ever had. The egg was powdered and the bacon was so soggy and soft I was surprised it didn't come with a spoon. The sausage that I asked to be added for an extra $5 fee was rubbery and difficult to chew. The burrito was so bad I can honestly say I was impressed by how much you'd have to work to make it that bad. I was expecting ingredients from scratch but I'm thinking they ran to the gas station across the street to buy the bacon and eggs.

Exceptional

Superb

Will not be returning to...

Liked: Location was convenient. Beds were comfortable.
Disliked: Terrible customer service starting from valet all the way to the manager.

Fabulous day trip to Santa...

Liked: Clean convenient location. I love the valet.
Disliked: Having to have your room key to go up to the rooms via the elevator is inconvenient, although it is a safety factor

Exceptional