Courtyard by Marriott Santa Cruz Guest Reviews
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|0.2 miles from Santa Cruz centre|
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Mario Wed, 13 September 2023
Liked: It look kind of new rooms are big..location is close to the beach and boardwalk
Disliked: The staff was not friendly, never told or explained where the pool was or gym. Newer told that they do clean the rooms except every other day. Which I spect when I go to vacation no to clean my room. And the room was not clean. We had a service dog, and he got in his fur nails and hair. Disgusting
Shalohn Wed, 6 September 2023
Maria Tue, 5 September 2023
Liked: Walking distance to the boardwalk
Disliked: Bar was closed on Sunday in labor day weekend.
Courtney Tue, 5 September 2023
Liked: Service was not great. Need more staffing- and who are more knowledgeable about services and facility
Disliked: No spa, was not provided additional towels after requested. Cleaning service for room had to be requested was not provided. Food service was closed (one day) on a 3-day weekend. Front desk would not call us to notify when room was ready (after 4pm check-in) we had to call them.
Bernardo Mon, 4 September 2023
It was a fun, relaxing...
Liked: Location, cleanliness & patio!
Nicole Sun, 3 September 2023
Disliked: better service
Brenda Tue, 29 August 2023
Would not stay there again....
Liked: The location was perfect, we enjoyed walking to and from the hotel.
Disliked: The horrible view (see photo), extremely overpriced room, overpriced parking, no maid service. No one came to see if we needed towels or to take our trash or clean. The vallet was rude and the front desk wasn’t friendly. When we requested towels (had to see the front desk directly since they would not answer my multiple phone calls)they only gave me 2 even though I requested 4. No hot tub.
Luis Sat, 26 August 2023
Modern and convenient stay.
Liked: Nice and modern facilities and they had a pack and play ready for us before check in
Nichole Sat, 26 August 2023
Jeanelle Thu, 24 August 2023
Great stay, we will stay...
Liked: Food and drinks were great. We had an issue with the rooms when we got there, we had a suite booked but they did not have enough for everyone that booked. The guy at the front desk worked really hard to fix the situation quickly and even hooked us up with a better deal then we had. Great customer service with all front desk and the guy bartender was amazing!