Slight problem with shuttle.

Great for game. Good stay

Disliked: Continental breakfast would have been nice

Exceptional

Daughter?s volleyball tournament

Liked: Cleanliness, location, very helpful friendly staff, comfort, technology. Would stay there again.
Disliked: Valet only parking. And charged $32/ day for parking. Or forced to park in public garage a city block away (think rain, lugging bags, if you have small children, etc).

Superb

Passable

Our stay was great! We?ll...

Liked: The location was ideal for any and every downtown venue. It was perfect for us. The customer service was exceptional!
Disliked: Our drains seemed clogged. The water went down very slowly in the bathtub and sink. This is the only reason I did not give a perfect score.

We enjoyed our stay, minus...

Liked: The staff was super great! Especially George! The hotel is nice, clean, and the room was very nice and comfy. Bed was very comfortable. Location is excellent, Valet parking worked out great; The car was always there for us exactly when we asked for it - they were very efficient.
Disliked: We were told breakfast was available everyday at 6 am. Then we were told there was no breakfast on Sunday. How the heck can you not get breakfast or at least coffee on Sunday??!!The Courtyard noise on Friday night was ridiculous. It was as loud (until 10:45 PM) as if those folks were in our room with us and we were on the 7th floor! It was acceptable on Saturday night.I think it should go without saying that a hotel of this caliber should offer, at minimum, comp coffee and tea in the lobby area from 6 am- Noon.

Exceptional

Liked: That they offer valet parking and non touch remote controls
Disliked: The location was a bit difficult to get to and the bed is in a weird position to the wall but that was okay.

Pleasant

Disliked: No conditioner bottle empty and was never asked if I wanted maid service daily or not they decided not for me