Courtyard by Marriott New York Downtown Manhattan/World Trade Center Area Guest Reviews
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|8.6 miles from New York City centre|
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Luis Sat, 25 January 2020
Just as shown on the...
Liked: Everything was just as described, the photos matched the property and the staff was friendly.
Enzo Fri, 24 January 2020
Liked: Great room and location.
Disliked: Reservation fee was not restored until 2 mails of complaint (I got ignored in the first one) after 14 days after my stay. Therefore, not really the service I expected for this price...
Jr Fri, 24 January 2020
Great financial district location.
Liked: After speaking in detail to 3 front desk employees, one person finally took care of us and made happen what was offered to us in a room change. She was wonderful and quick to correct her colleagues mistakes. Location! Minus the construction. (It's NYC so it's to be expected). Housekeeping staff were very kind and welcoming in passing. Rooms and facility were always clean and comfortable.
Disliked: Front desk staff did not follow through or make notes to inform other staff members of our agreed room change. Check in left much to be desired by the graveyard shift- All were unfriendly and made it clear your check in was not worth their time.
Monica Fri, 24 January 2020
Liked: Everything the view the staff the good night sleep I had.
Michele Fri, 24 January 2020
Overall, good price and location.
Liked: The room was nicely decorated, clean, and the bathroom was very cute! This was not in the traditional tourists' area of the city but there were still attractions that we could walk to like the Raging Bull or Battery Park.
Disliked: The entrance to the hotel was in an alley next to construction. It felt a little unsafe at night.
Patricia Fri, 24 January 2020
Liked: We like everything about the hotel. Great location, friendly staff, meet all of our expecttions.
Nana Fri, 24 January 2020
Anonymous Fri, 24 January 2020
Anonymous Wed, 22 January 2020
Chloe Wed, 22 January 2020
Liked: The location was good for me, and was very clean
Disliked: The room we had didn?t have a good view and building work on the outside but wasn?t a problem