Courtyard Boston Downtown Guest Reviews
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|0.8 miles from Boston centre|
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Brigette, Farmington, visiting Wilbur Theatre Mon, 7 December 2015
Great service; great location; beautiful decor; nice breakfast offering. I would stay here again; great proximity to theatres.
Kayla, Coventry, visiting Royale Boston Mon, 4 May 2015
Hotel room was nice and comfortably slept four. The bathroom was not up to date and didn't have good water pressure. Although, overall it was a good stay.
Tracy, Sidney, visiting Wilbur Theatre Sun, 29 March 2015
Disliked: We were unable to reach the front desk at 3:15AM when our intoxicted neighbors were screaming at each other. At 5:15AM they started again and we did reach the front desk. Hotel personnel were sent up to speak with them. The arguing continued and I was called a "b*tch" through the walls. My chidren and I immediately checked out and complained to front desk staff. I was only offered a free beverage. Extra charges were put on my card the following day for purchases we did not make. Still trying to get those reimbursed.
Claire, Newburyport, visiting Wilbur Theatre Wed, 31 December 2014
We had a great experience at the Courtyard by Marriott Boston Downtown. The staff was friendly and helpful. The beds were comfortable and everything felt clean. The location across from the Wilbur was perfect and the valet parking was convenient and reasonable. Somehow we lucked out and had a spectacular room with a view.
Disliked: Sound of heating was mildly annoying.
Mary, Troy NH, visiting Wilbur Theatre Tue, 8 April 2014
Convenient to Wilbur Theatre.
Liked: Room small but clean and adequate. Large screen TV.
Disliked: Remodeling construction. Woken up by noisy truck (trash collection?) on Monday before 6AM.
Arlene, Litchfield, visiting Wilbur Theatre Mon, 9 December 2013
Easy to find, good parking.
Liked: Loved having a king-sized bed, and a comfortable one at that! Staff was very friendly and helpful.
Disliked: The room was small - almost entirely taken up by the bed.
Robert, Scotch Plains Fri, 5 April 2013
I chose the hotel for it's location to the theater district. Accommodations were excellent. All staff were courteous and helpful. Will definitely consider staying again on my next trip.
Frank, Lowell Sun, 24 February 2013
A reasonably priced room to stay after catching a show in town and hitting a few watering holes. There was a small cocktail lounge that didn't serve any food. Drinks were pricey for what they were. I would stay again for location, price, and cleanliness. Staff was helpful and friendly as well.
Liked: Small but clean rooms. Need hotel key to use elevators.
Disliked: Could not get any sandwiches at the bar.
Valerie P, Alburgh, Vermont Tue, 11 December 2012
This hotel was in a great location especially if seeing a show. Everything went smoothly except the heat did not turn on in our room - not so great for December! A very nice maintenance man came to our aid and quickly got the heat to come on, but then it would not shut off or turn down, so we had to call him back and he shut it off, and in the morning when we awoke it was chilly in our room again and the heat again would not turn on. Upon checkout and telling the person at the counter our problem nothing was offered for our inconvenience. :(
Liked: Location was great. Room/parking combo was great value. Go down the street for your breakfast.
Disliked: Heating in our room did not work correctly.
Jana B, Boston Sun, 12 February 2012
The service, location and value were excellent. I would definitely stay here again. I would recommend booking the hotel room and valet parking package - everything was paid for and there were no surprises or hidden costs. The only things you should be aware of is the small sized bathroom and the so-so tasting breakfast buffet. These things were not a big deal to us because we were only staying there for one night and it was worth it to be so close to the Wilbur Theatre and only pay $200 (which included valet parking).
Liked: The location and value were fabulous, I would definitely stay here again!
Disliked: The only thing that I would say made me give this hotel a four rating instead of a 5 was the tiny sized bathroom and the taste of the breakfast buffet.