Liked: The staff was friendly; clean facility; great location.
Disliked: The only negative I have is that there was some kind of stain on the floor of our hotel room.

Never again!

Liked: NOTHING!
Disliked: The place smelled like marijuana and cigarettes from the lobby all the way to our room. The staff was welcoming AT ALL!

would not stay again

Liked: friendly staff
Disliked: the pool had an oily film covering it. it was one of the reasons I chose the hotel so it was frustrating to not be able to use it. when I asked what was going on with it the person at the front desk said been that way for a while and nothing they have done has fixed it but they have been told ?it?s perfectly safe?. pool is also unheated mostly indoors and shaded so the water was very cold to touch even when it was 98° outside. my room had stains on the carpet the back of the remote was missing that covers the batteries. The blanket cover had brown stains on it. And there was something dripping above the shower in our bathroom make a noise the whole night.

Exceptional

Passable

Passable

Liked: Location
Disliked: Check in was an unexpected hassle. Emailed the property. Not a PEEP back.

Exceptional

We had a great visit...

Liked: The location was great for the purpose of our visit! The breakfast was wonderful and very much appreciated!
Disliked: N/A

Very good

Liked: The staff was so friendly and welcoming! O would definitely stay here again if in Charlotte

Very good