Name: Country Hearth Inn & Suites Edwardsville St. Louis
Address: 1013 Plummer Drive, Edwardsville, IL
Telephone: (888) 420-1644
Rating: 4.25

Country Hearth Inn & Suites Edwardsville St. Louis Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

Write a review

Superb

Liked: Cleanest hotel I've ever stayed in.

Exceptional

Very nice value

Liked: It was ok. Wish there had been decaf coffee.
Disliked: No decaf coffee

Passable

Disliked: Tv and hair dryer was broken in the room...very noisy

Superb

Liked: I like everything about the hotel it was very pleasant and quiet love it I will be returning thank you

Overall a great stay!

Liked: It was very clean, the staff was very friendlyGreat location and easily accessible, close to several restaurants and stores
Disliked: The bed was a little harder than I like but I slept good. The sheets weren’t deep pocket for the thick mattress and kept slipping off

Exceptional

One of the dirtiest hotels...

Liked: The only positive is the location.
Disliked: Soiled linens (looked like bodily fluids), hair on towels, broken furniture, extremely outdated and weird (faith, family, etc) decor. When I asked the girl at the front desk if someone could change our bedding that was soiled, we were told it wasn’t possible because she was the only one there. I had to strip the bed myself and have my son sleep on carefully arranged sheets because even the mattress pad had questionable staining. Then around 4 in the morning, someone tried to enter our room. I was told in the morning that it was the housekeeper coming to check on our complaints about the room. We cut our stay short and got out of there. Stay away!

Exceptional

Liked: I had to book this room for my daughter and grandchildren due to domestic violence. I called and let them know what was going on, and the lady was so nice and helpful. She said they would be waiting for her and help her when she got there.