Congress Plaza Hotel

This hotel needs an upgrade. It is very creepy. The location is convenient, but next time I will spend the extra money to stay at a nicer place.

Disliked: The rooms were very run down. Many things did not work.

Fast elevators, perfect location. Had an absolute blast!

Disliked: No microwave or fridge; $70 breakfast room service.

Old building; peeling paint; no light could reach the shower so it was dark; bed very uncomfortable with springs sticking up; no mini fridge.

Liked: Cozy.
Disliked: Paint was peeling; elevators dirty; parking not directly connected so had to carry luggage in the cold.

Disliked: We left the hotel due to the condition of the rooms. It was very disappointing. We asked for our money back but was denied. It would be appropriate for these charges to be adjusted from our account.

I live in Chicago already and this by far was the worst hotel room I've been in. Really wish there was a mini fridge in the room too. Very crowding; very disappointed.

Liked: Don't know.
Disliked: Room was very small; horrible view.

Pretty good shape for it's age - nice and clean. Best location for the Auditorium Theater. Very reasonably priced restaurants within a few blocks (walking distance).

We stayed at the Congress Hotel and everything was great. The staff was very nice and the room was very comfortable. We will stay again - we are thinking of coming back in the summer.

Liked: Very nice hotel.

Bed felt like it was a 100 years old. Room was very clean and the price was very good.

Liked: Breakfast was very good.
Disliked: Restaurant was closed.

We will definitely be back. Very happy with price, convenience - everything!

Liked: Fantastic view; great location; perfectly happy with our accommodation.