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Congress Plaza Hotel Chicago eef - (855) 329-0862
Congress Plaza Hotel Chicago, 520 South Michigan Avenue, Chicago, IL -(855) 329-0862
Area: Chicago Loop - Millennium Park
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BOOK ONLINE OR CALL - (855) 329-0862
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (2052 Ratings)
0.6 miles from Chicago centre
BOOK ONLINE OR CALL - (855) 329-0862
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Hotel Description
Directly across from Millennium Park and sitting on the iconic Michigan Avenue Congress Plaza Hotel offers elegance luxury and history in the heart of downtown Chicago. This historic Chicago hotel offers stunning city and lake views on-site dining options and free WiFi. Offering a mix of contemporary amenities and classic historic character each room at Congress Plaza Hotel boasts high ceilings expansive bathrooms and a flat-screen cable TV. Coffee makers working desks and ironing facilities are provided in each room. Some rooms offer separate living areas and family-friendly bedding layouts. Rafael's offers a menu of American classics coupled with creative seasonal chef specialties for lunch and dinner. For breakfast guests can start the day off with breakfast at Gazebo or grab a drink and watch a game on the flat-screen TVs at the Congress Lounge which offers city views and comfortable leather couches and chairs. A 24-hour fitness centre barbershop and same-day dry cleaning and shoeshine services are available on-site. The hotel includes 23 contemporary venue event spaces including the infamous Gold Room dating back to early 1920's Chicago. Room service a business centre and multiple seating areas are also offered. Congress Plaza Hotel is within walking distance from Chicago must-see attractions such as the Art Institute of Chicago Buckingham Fountain and Lake Michigan. Shops dining and entertainment on the Magnificent Mile is only 10 minute's walk. Navy Pier is only 2 miles away.

Check-in time: 15:00   Check-out time: 12:00
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Golf Course
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Vending Machines
` Air Conditioning
` Bar
` Barber/Beauty Shop
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Internet services
` Shoeshine
` Non-smoking throughout
` ATM/cash machine on site
` Breakfast in the room
` Ironing service
` Bridal suite
` Gift shop
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Mini-market on site
` Daily maid service
` On-site parking
` Private parking
` WiFi everywhere
` 24-hour security
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Kid-friendly buffet
` Parking garage
` Wine/champagne
` Bottle of water
` Fruits
` Chocolate or cookies
` Breakfast options
` Key access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Carbon monoxide source
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Rooms sealed for guest after cleaning
` Social distancing in dining areas
` Food can be delivered to guests room
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests can opt-out of accommodation cleaning service
` Guests have the option to cancel any cleaning services for their accommodation during their stay

Congress Plaza Hotel Chicago Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

Write a review

4

Very Good - 4 out of 5

Robert, Watertown Sun, 13 August 2017

Fast elevators, perfect location. Had an absolute blast!

Disliked: No microwave or fridge; $70 breakfast room service.

2

Disappointing - 2 out of 5

Nikki, Chaska, visiting Concord Music Hall Sun, 3 January 2016

Old building; peeling paint; no light could reach the shower so it was dark; bed very uncomfortable with springs sticking up; no mini fridge.

Liked: Cozy.
Disliked: Paint was peeling; elevators dirty; parking not directly connected so had to carry luggage in the cold.

1

Poor - 1 out of 5

Diane, Yankton Wed, 5 June 2013

Disliked: We left the hotel due to the condition of the rooms. It was very disappointing. We asked for our money back but was denied. It would be appropriate for these charges to be adjusted from our account.

2

Disappointing - 2 out of 5

Maria, Chicago Mon, 8 April 2013

I live in Chicago already and this by far was the worst hotel room I've been in. Really wish there was a mini fridge in the room too. Very crowding; very disappointed.

Liked: Don't know.
Disliked: Room was very small; horrible view.

4

Very Good - 4 out of 5

Missy, Indianapolis, IN Mon, 25 March 2013

Pretty good shape for it's age - nice and clean. Best location for the Auditorium Theater. Very reasonably priced restaurants within a few blocks (walking distance).

5

Exceptional - 5 out of 5

Carmen C, Cleveland Mon, 18 March 2013

We stayed at the Congress Hotel and everything was great. The staff was very nice and the room was very comfortable. We will stay again - we are thinking of coming back in the summer.

Liked: Very nice hotel.

5

Exceptional - 5 out of 5

Richard & Hazel Z, Elgin Mon, 28 January 2013

Bed felt like it was a 100 years old. Room was very clean and the price was very good.

Liked: Breakfast was very good.
Disliked: Restaurant was closed.

5

Exceptional - 5 out of 5

Patricia P, Sterling Mon, 10 December 2012

We will definitely be back. Very happy with price, convenience - everything!

Liked: Fantastic view; great location; perfectly happy with our accommodation.

5

Exceptional - 5 out of 5

Danielle R, Hillside Fri, 20 January 2012

My boyfriend and I stayed here on New Years Eve, we had a ball! I loved the vintage feel of the hotel. The room was clean and comfortable, the location was perfect.

Liked: Great experience!

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Congress Plaza Hotel Chicago 520 South Michigan Avenue, Chicago, IL