great

Superb

Superb

Liked: Brand new rooms, staff is nice

Not bad at all.

Disliked: The bathtub was very small

Excellent location, exceptional staff, stunning...

Liked: Can?t think of anything that I disliked about this hotel. Clean, cozy, safe, excellent spacious room, stunning view, very comfortable bed and outstanding service at the front desk, especially from Chanel (I hope I?m spelling the name correctly!). Close to literally everything.I think I?ve found my home in NYC!

Dissatisfied

Liked: I like the area , feels safe and quiet. The water gets very hot I love that. And there?s a tub and shower. The tv is huge. There?s a couch. And great lighting.
Disliked: Honestly , I have a few complaints. Those beds are terribly hard. Like my neck is killing me today. The room I had was 457$ but the picture didn?t match the room I actually got. The coasters for the glasses were dirty. The room was cold as hell! The heat doesn?t circulate unless you put it to 80 degrees. The heat only circulated the bathroom and the closet and when you first walk in the room. There was a half roll of tissue. Didn?t provide atleast another roll. The amenities are trash. 4 star hotel where ? I?ve been to 3 star hotels better than this one tbh. I will not be coming back here. Basically if you use a debit card it charged an extra 300$ hold or something like that. Lady at the front was very condescending as well. She had dreads. The whole stay was just ehhhh. Pretty basic for a 4 star hotel.

Exceptional

Liked: Love this place! Clean and excellent staff.

Superb

Exceptional