Comfort Suites Newport - Cincinnati Riverfront Guest Reviews
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|0.8 miles from Newport centre|
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Joyce, Letart, visiting BB&T Arena Wed, 3 May 2017
It was fairly easy to find; river view from room was nice; wasn't too far from BB&T.
Liked: The river view; bed was comfortable; it was fairly clean.
Disliked: Needs remodeled; had a smell; needs more parking.
Theresa, Lakeview, visiting Riverbend Music Center Tue, 9 August 2016
Service was fantastic. Rooms were amazing. Excellent hotel all the way around!
Disliked: Construction outside the hotel starting at 7 A.M!
LaFonda, Columbus, OH, visiting Paul Brown Stadium Mon, 27 July 2015
In my Terminator voice. "I'll be back".
Liked: Again... location location location! Perfect location and price. The suite we had was extremely roomy. Breakfast was good and plentiful. The staff was always friendly and willing to help with anything.
Disliked: Needs more mirrors on the walls or on the dresser.
Diane, visiting Riverbend Music Center Fri, 30 August 2013
Liked: Great room; clean.
Melinda Mon, 12 April 2021
Ken Mon, 12 April 2021
Is the word nightmare descriptive...
Liked: Room and bed were ok. I wish we could have slept there.
Disliked: Where do I begin? Dirt in bathtub which did not drain properly. Peeling paint in common areas. That we could have lived with, however... At 3:30 am we were awakened by a fire alarm, and were told to evacuate the building. OK, an emergency, we get that. 40 minutes in the parking lot, fire trucks coming and going. No fire; they told us that someone had been smoking in their room and this set off the alarm. All clear we were told; go back to bed. No sooner do we enter the room than the alarm goes off again. Evacuated again, more fire trucks, no fire. Same story. By now it is 5:00 am and every guest is demanding a refund, but no, we are told, this is a public safety issue so no refunds will be given. I?m sorry but one guest smoking does not endanger the entire building and logic dictates they would not do it a second time. Nonetheless we go back to bed. Wait for it... You got it, the alarm goes off a third time. Obviously they have a faulty system. By now we were so completely over this that we did not want to spend another minute in this property. We packed our bags and left. Now, the front desk lady said that someone would be in touch with us regarding compensation. We will see if that comes to pass. Would we ever stay at this property again? Guess the answer to that question.
Mary Mon, 12 April 2021
Tina Mon, 12 April 2021
Disliked: The fire alarm went off and on all night
Anonymous Sun, 11 April 2021
Staff was WONDERFUL but the...
Liked: Location and Staff
Disliked: So dirty, toilet was broken, room was dirty, shower was moldy.
Tracy Sun, 11 April 2021
I'm sure that we paid...
Liked: The location was great!
Disliked: This hotel is in need of some updates and a good cleaning. The front desk staff was rude with eye rolls and sighs when asked to get an extra washcloth and towel as we only had one clean of each in our room and a dirty washcloth on the shower curtain rod. Breakfast is still a grab and go.
Anonymous Sun, 4 April 2021
Debbi Sun, 28 March 2021
The room was not clean,...
Ruben Fri, 26 March 2021
Excellent location at a modest...
Liked: Location was excellent and the view was outstanding
Disliked: Tv was a bit small
Ary Thu, 25 March 2021
Would recommend it to everyone...
Liked: The cleanliness and comfort were def above standards. Very pleased.
Disliked: No pool.