Comfort Suites Newport - Cincinnati Riverfront Guest Reviews
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|0.8 miles from Newport centre|
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Joyce, Letart, visiting BB&T Arena Wed, 3 May 2017
It was fairly easy to find; river view from room was nice; wasn't too far from BB&T.
Liked: The river view; bed was comfortable; it was fairly clean.
Disliked: Needs remodeled; had a smell; needs more parking.
Theresa, Lakeview, visiting Riverbend Music Center Tue, 9 August 2016
Service was fantastic. Rooms were amazing. Excellent hotel all the way around!
Disliked: Construction outside the hotel starting at 7 A.M!
LaFonda, Columbus, OH, visiting Paul Brown Stadium Mon, 27 July 2015
In my Terminator voice. "I'll be back".
Liked: Again... location location location! Perfect location and price. The suite we had was extremely roomy. Breakfast was good and plentiful. The staff was always friendly and willing to help with anything.
Disliked: Needs more mirrors on the walls or on the dresser.
Diane, visiting Riverbend Music Center Fri, 30 August 2013
Liked: Great room; clean.
Jeremy Mon, 12 October 2020
Great location but poor staffing.
Liked: Great location and view
Disliked: Had to ask for fresh towels and toilet paper 3 times before receiving them and asked for the room to be cleaned halfway though a 3 night stay and it was never done.
Susan Sat, 10 October 2020
Liked: The best part if the hotel is the river view.
Disliked: The hotel was not very clean. You could tell it was old.
Wayne Thu, 8 October 2020
Disliked: no breakfest
Jamarr Wed, 7 October 2020
It was good
Disliked: That we couldn?t swim or get breakfast, but there are other hotels who is serving breakfast and letting people swim. That?s all
Ebony Mon, 5 October 2020
would not stay again
Disliked: Had to wait to check in because the room wasnt ready. Then when it was ready there was hair on the pillows and on the bed. The bathtub had big splotches of missing paint. Looked like it was under construction. The hall was no smoking but could smell lots of smoke. The carpet needed to be pulled out. Was covered in gum or cigarette stains.
Linda Mon, 5 October 2020
Disliked: No housekeeping or complimentary breakfast. Bathroom was not cleaned well and was not stocked with shampoo, soap, etc. when we arrived.
Anonymous Mon, 5 October 2020
Liked: Great location for short travels to restaurants and attractions.
Disliked: There were stains on the comforter and lamp shades.
Jim Sun, 4 October 2020
It was ok but I...
Liked: Location is located near the Aquarium. Parking was plentiful. Staff were friendly.
Disliked: The booking said a hot breakfast of eggs, bacon, sausage etc. was included. The breakfast was a paper bag with water, apple and granola bar. Bedding was clean and fresh but carpet and curtains were stained and dirty. Traffic noise was loud. Bring a sound machine!
Anonymous Sat, 3 October 2020
Decent. Nothing to brag about.
Liked: Great location, room wasn't bad, affordable price, parking was easy
Disliked: Room had drywall damage and damage on some of the trim pieces. I called for a iron board because it was missing in my room. Waited an hour and never received it. Lucky for me there was another person in the wedding party so I could borrow theirs. Staff wasn't rude, but wasn't welcoming either. Visited friends at another hotel and I wish I stayed there instead. Just visiting the staff was welcoming and their rooms looked just cleaned and updated for only a few more $.
Donna Sat, 3 October 2020
Liked: The room was clean and comfortable but there was no soap. What hotel has no soap in the middle of a pandemic where you are supposed to be washing your hands non stop. When we asked the desk clerk about soap she said they were out and when we asked if we would get reimbursed for buying our own we were told she would have to ask the manager. We did not ask for the money back. WHY WOULD THEY NOT GO BUY SOAP FOR THE ROOMS THAT HAD NO SOAP. SUPER POOR MANAGEMENT!!!! There was supposed to be hot breakfast served according to the website when we checked in there was a small sign saying no breakfast but you could get a grab and go breakfast until 9:30. When we went down 1st morning there was nothing the second morning it was two cold muffins and two bottles of water. The price definitely should have been reduced since we did not get breakfast with our room rate. When we went to leave Sunday morning my car had been ransacked. We didn?t bother to tell them since there was only some change missing and figured there was no security cameras working anyway. All in all it was not a good experience with Comfort Suites!
Disliked: No soap no breakfast bad management