Comfort Suites Near Texas Medical Center - NRG Stadium

met all expectations

Liked: location
Disliked: maintenance of facilities.

Overall, my stay was pretty...

Liked: The location was close to the college that I was visiting. I liked the breakfast bar and that I was able to make my own waffles. I also liked that I had access and was able to use the exercise room.
Disliked: I don't like that my room was all the way around the corner, around another hall and around another corner. I think that was a little scary for me, but my husband was with me, so it wasn't too bad.

Recommend to anyone to staty

Liked: Good location
Disliked: Nothing

Very good

Exceptional

Good

Exceptional

Very good

Liked: Nice size room, medical discount, breakfast was good
Disliked: The bed was uncomfortable, very firm

Bad

Disliked: Paid for my stay for a week in advance. When I arrived the door was closed and locked. According to sign on the window they would close at 9pm. The time was only 8:30. Finally I got someone's attention and they let me in. Had to run a credit card for incidentals, which is not unusual. My card was declined. Gave him another card and it was declined. I called the CC companies because maybe they thought it was fraud. Nope, nothing on their end even showed up. The cards are good. The person was entering the numbers by hand. No swipe. CC companies said this was an issue. Didn't have a place for the 3 digit security code. I even offered to leave cash for incidentals but no, that would not work So basically I was turned away and could not stay there even though it was paid in advanceWent down the street to another hotel and fortunately they had vacancy. Paid with the card that was declined by the other hotel. I want a refund from that Comfort Inn or booing.com