Comfort Suites Lake Norman Guest Reviews
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|1.0 miles from Huntersville centre|
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James Sun, 12 May 2019
Liked: Staff was wonderful. Hotel was clean. Can?t ask for more.
Anonymous Sat, 11 May 2019
bait, hook and switch
Liked: The furniture in the main area near the check-in was pretty. The front desk clerk (believe her name was Maria) was very welcoming
Disliked: The hotel was run down. The elevator door stalled, I had to push open in order to exit. The walls, doors throughout the hotel were dirty and the paint was chipped . The room was dim and the floors were dirty. The stairwell paint was chipped and worn. This hotel is not at all what is shown on booking. It is old and gross.
Michael Mon, 6 May 2019
Addie Wed, 1 May 2019
Not all bad but needs...
Liked: Didn't eat breakfast, The night shift person let us play cards in the dinning area, ..What I really like when I was change from 3rd floor to 1st floor.
Disliked: First the 3rd floor room had a big spot on the floor so was the hall way. Had to tell the cleaning lady to clean the spot on the elevator floor which had been on there all morning. Trash left by the service desk as you walk in was left til the next morning. Alex the front desk clerk told me there were no room available on 1st floor, but the manger gave me a room on the 1st floor within 35 minutes because the room on the 3rd floor was not up to my standard. In all it needs a good cleaning.
Jill Mon, 29 April 2019
Liked: Very clean rooms, and facility. Good location.
Disliked: Every time we walked by the front desk the staff were sitting on the couches in the lounge, they didn't look up or acknowledge us when we walked by. We stayed for 4 nights.
Robert Mon, 29 April 2019
Susan Sun, 28 April 2019
Liked: The location and one of the staff members was very helpful in changing rooms for us. I don?t recall his name but he was short with dark hair.
Disliked: Just about everything. We had prepaid in advance of our stay and would have left immediately if we hadn?t. The first room was by the elevator and extremely noisy and the tv didn?t work. The second room wasn?t much better. The air conditioning was noisy, the refrigerator dirty, crayon marks on the walls, chipped doors, dead bees by air conditioner, rugs and sofa disgusting Actually there was nothing we liked about this hotel except the night manager who was very pleasant. If you can avoid it don?t stay here. We will definitely not stay here ever again. There are much nicer hotels in the area.
Cynthia Fri, 26 April 2019
First time we stayed in...
Liked: The bed was very comfortable. The breakfast bar had a lot of options.
Disliked: The hotel was under construction, and our friends room was not very clean they said. On the other hand, our room was updated and very nice.
Karen Mon, 22 April 2019
Kearney Sat, 20 April 2019
Enjoyed it very much, we...
Liked: Room was spacious and clean. Bed was very comfortable.
Disliked: Wi-Fi was a little slow and spotty.