Comfort Suites Grand Rapids North Guest Reviews
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|0.7 miles from Comstock Park centre|
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Anonymous Wed, 11 May 2022
The hotel was extremely clean...
Roxanne Mon, 2 May 2022
Would not stay again
Liked: The only good thing was location and the beds were very comfortable.
Disliked: The room was on the main floor next to the dining are so it was extremely loud. They were moving furniture at 5am to set up for service and it was extremely loud. The room smelled like smoke. Some of the front desk staff were someone friendly most were not. We were given 3 pillows for 2 people. The room wasn?t cleaned during our stay which may be normal. Not worth the price paid.
Jeffrey Tue, 26 April 2022
Very good experience- worthy of...
Liked: As is usual, the staff was excellent. My early check-in was no problem and went very fast. Breakfast was very good and fresh. The room was very clean. I always enjoy staying at this location and look forward to my next stay.Jeff.
Robert Wed, 20 April 2022
Disliked: The room was disgusting and had stains in the carpet, bedding, couch and pull out bed. We found a bugs in the curtains and garbage under ottomans. I advised them that we would not be staying due to the above issues with the room. The manager assured me I would get a full refund and I?m still waiting for the refund. When we walked into the hotel it was filled with a high school travel league baseball team. The parents were not paying any attention to the kids and were sititing in the lobby drinking alcohol with the other parents. The kids were in the rooms or running all over the hotel. The pool was cloudy and nasty. It appeared to have a scum layer on top of it.
Nicole Tue, 12 April 2022
Friendly staff :)
Liked: The staff was friendly and accommodating :)
Disliked: They got pretty busy on weekend?Ran out of nearly everything for breakfast including plastic ware to eat with, one of the elevators broke down and was out of order and the vending area was pretty limited - a family was told they only get stocked once a week.
Jeff Fri, 8 April 2022
Kevin Wed, 30 March 2022
Liked: Breakfast was good
Disliked: Room smelled of cigarette smoke bad.Told reception . They make you sign a contract stating you will be charged 250 dollars if you smoke in room. Next morning I spoke with manager an brought him to the room and was told it was at the end of the building by were people smoke outside. It's winter and windows were closed. Said we should have asked to be moved.I spoke to reception about it the night before.This room had been smoked in no doubt.
Kimberly Mon, 21 March 2022
Liked: The size of the room
Disliked: Not cleaning without asking
Julie Sun, 20 March 2022
Michelle Thu, 17 March 2022
All in all the stay...
Liked: Breakfast was good, location was good. Staff members that we came in contact with were very helpful.
Disliked: The door to our room was hard to open because the door rubbed on the carpet. The carpet in front of the fridge had dried up food of some sort. The shower curtain was moldy and needed to be replaced.