Comfort Suites East Lincoln - Mall Area

Very good

Liked: Room was nice and big.
Disliked: There was no milk at breakfast time.

Great for the price and...

Liked: The location is very close to my relatives’ home. The Staff is very friendly and helpful.
Disliked: The key to the room did not work well at all. I had to changed it about 4 times and when i tried it in the door, i had to inserted at least 10 times before it worked. I reported it and it was never fixed.

Exceptional

Won’t do it again

Liked: The beds
Disliked: Broken phone and tv, terrible service and tried to over charge me for their mistake

Good

Liked: We stayed here 2 weekends in a row, and while the rooms left a lot to be desired, the staff deal with a LOT of crappy guests.The rooms are older and falling apart in some areas, like the key readers not working half the time, I don't think our AC unit worked very well 2nd time we were staying there, and the drywall tape was peeling in the bathroom. But many hotels on the cheaper end seem to be older and falling apart. The pool at least looked clean, and the food was decent enough.Now some of the staff were a bit lacking in enthusiasm but I can't blame them after we watched a lady harass the front desk girl at our check out. I did t catch the employees name but she was trying to convey how she had no way to let the lady check in at 10AM to her FIVE rooms on a Sunday. The lady was calling her names and pretending to be polite, but going in circles and the poor desk lady was struggling to stay polite so we stepped in. The guest then got verbal and stormed out but if that's the type of guest staying here, go find a more expensive hotel that won't be so booked and has the means to bend over backwards to your privileged self. The staff do their best with what they have. Want cheap rooms, you get cheap quality and that worked just fine for us.

Exceptional

Superb

Liked: Good location, very close to a mall and many restaurants.
Disliked: Nothing

Very good

overall was a good place...

Liked: food was decent, location was superb, rooms were clean , staff was awesome
Disliked: heater was too hot, window had air leaking in. couldn;t regulate the room temp