Comfort Suites Columbia Gateway Guest Reviews
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|5.1 miles from Elkridge centre|
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Shay Tue, 20 July 2021
Liked: Infested with bugs
Terri Mon, 19 July 2021
Don't waste your money
Liked: No dirty
Queen Mon, 19 July 2021
Liked: Our room was perfect and spacious.
Disliked: The staff was horrible!!! I will never stay at a Comfort Suites again because of the experience. They all act like they hated their job and you could tell as soon as you walked in.
Roger Sun, 18 July 2021
Thoroughly enjoyed my stay. Will...
Liked: Located centrally around everywhere i needed to be. Nice area around hotel. Quick access to highway.
Disliked: Room carpets could be upgraded. Pool may need to be cleaned a little more often. Larger business center.
Keyairrea Thu, 15 July 2021
Liked: The rooms are very big and amazing
Marla Mon, 12 July 2021
Could have been better
Liked: Rooms were clean. Comfortable beds and perfect room size. the housekeeping woman was very friendly. Inside pool is a most!
Disliked: Strong smell of cigarettes in my room. The first night I woke up at 3:30 am because a strong smell of marijuana. Lots of people coming in and going out through the back door at night. I had to tell a friend to come in and go upstairs to my room with me at night, since there were 3 men outside at the back of the hotel. Same thing every night...Front desk personnel were rarely present. I asked until what time was breakfast the first day and they told me it was until 10:30 am, the next day when I went, there was no breakfast and the person at the front desk told me that breakfast was until 9:30 am. Again the next day I went to look for juice, it was 9:20 am and they already had the juice machines turned off. Breakfast wasn't my biggest concern, but the people outside, coming in and out from the back door...Too bad for a single woman with 2 teens.
Anonymous Mon, 12 July 2021
Carpet cleaning is needed!
Liked: The property was good, and the location was decent. Could be more clean outside with pressure washing, but it was good. Staff was nice.
Disliked: What I noticed about this property is the carpet. The carpet in our room was dirty and I was constantly washing my feet. Also the hallway carpets were dirty. You could see plainly that it was dirty. During Covid, the hotel should have concentrated in details like this. Also the breakfast was good but not enough of it. By Saturday/Sunday when there were many more guests at the hotel, there was less breakfast. Additional refills should be made when there are additional guests in the hotel.
Aimee Sun, 11 July 2021
Liked: The surrounding area was very pretty
Disliked: Breakfast could be better, the tub floor was suspect. I wore my flip flops in the shower. Definitely time to shampoo the carpets and sofas all over the hotel.
Mckenna Thu, 8 July 2021
Anonymous Sun, 4 July 2021
Not staying here ever again.
Liked: Beds were comfortable.
Disliked: The breakfast was just a frozen English muffin. The pillows were to small and the bathroom tub was very slippery. I slipped an fell getting out out the shower, hurt my knee and told the manager about it and they didn't seem to care.