Comfort Suites Airport

N/A

Liked: The staff were very friendly and helpful.
Disliked: No complaints.

Everything was good. Great hotel.

Liked: Nice.

The hotel is clean but is in need of some repairs. The bathroom is very dated and had paint peeling. I do have to say it was thoroughly clean and spacious. Dogs are allowed which is why I booked this hotel. Bed was comfortable.

Liked: The grounds and rooms were very clean and it was affordable.
Disliked: We had a room right next to the back entrance. All night there was a lot of in and out, in and out, causing a lack of sleep.

Bad

very bad staff, very rude,...

Liked: Breakfast was good, morning staff was good
Disliked: Stained carpet, stained curtains, very rude front desk lady who checked us in on July 4th evening, she was very rude, didn't want to give me her name, didn't have name tag, and this hotel charges for parking which is unacceptable.

It was close to the...

Liked: The breakfast was good and staff was friendly.
Disliked: The drapes had red marks on them, and one drape had a huge hole in it. When I told the front desk, they said they’re under renovation. But why wouldn’t a hotel remove such gross things from a room and quickly replace them, or just not rent that room to guests?

Worst ever !!!

Liked: Convenience
Disliked: Due to extremely noisy venue located next to the hotel made it impossible for my wife abd I to go to sleep. After hoping that the loud music would stop, i got up and went to front desk to complain. The lady at the desk apologised and said that it was the event center next door that plays loud music on the weekends and sometimes goes on until 4 in the morning. She said they were full and couldn’t offer a different room. I told her that we couldn’t stay and, therefore left at 2 AM. We had checked in at 3:30 PM the previous afternoon and left the hotel for the evening and returned at 12:30 AM. I was told that she will leave a note for the manager and that we will be receive a full refund.Next day we found that not only our CC was charged once on June 1st, we were charged again on June 2nd for a 2nd night of stay. A week later when I followed up for the refund we did find the credit for the 1st night that we couldn’t stay. I had to make repeated phone calls to get the duplicate charges removed. The hotel finally issued a credit but only for 1/4th of the room charge claiming that they discounted the stay. What stay? We were there in the room for just a couple of hours in the afternoon and couldn’t sleep at night which was the purpose of booking the hotel for one night. My advice to people- avoid this hotel if you like to get a good night restful sleep.

Comfy bed and pillows helped...

Liked: Clean and modern suite. good location. Front person was very friendly and accommodating.
Disliked: No complaints

Exceptional

Not to be recommended if...

Liked: It is a typical hotel in US
Disliked: They reject to give me an invoice. I asked twice via email and I was there there again a couple of days later at the reception. Reason: I used booking.com and not their webpage to make the reservation. This is their company’s regulations the lady told me. This is either unprofessional or tax cheating. Not to be recommended for business travellers.

Very good

Liked: Staff were very helpful. It was pretty quiet.
Disliked: Curtains had holes in them and were very dirty. Older feeling rooms.

Passable

Liked: Very close to everything easy to find.
Disliked: Paying for parking it should be included with the price especially since nobody is watching your car. Had to use an app to pay for parking very difficult. Mm