Comfort Inn & Suites White Settlement-Fort Worth West TX Guest Reviews
Write a review
|2.3 miles from White Settlement centre|
Write a review
Anonymous Mon, 14 June 2021
White settlement comfort
Liked: The staff was great the people who did the breakfast each day were exceptional Joe Urebia was so nice to see each morning
Disliked: Could use more hot water at peak times and the water pressure seems low during peak shower times
Sharnese Sun, 13 June 2021
Liked: We thought there wasn?t a pool or breakfast available and we were completely surprised. Everything was available and clean. We will definitely visit this hotel again. Check in was easy and the location was perfect.
Ashley Fri, 11 June 2021
Pretty Sure I will not...
Liked: The bed was comfortable and the room was clean.
Disliked: The breakfast was terrible and the water actually got shut off in the building during my stay.
Clintyz Thu, 10 June 2021
Liked: That hotel is made drastic improvements it's nice
Disliked: I didn't like that they don't take cash
Leila Wed, 9 June 2021
Tracy Sun, 6 June 2021
Great Customer Service
Liked: Staff was one of the friendliest I've encountered at hotels.
Barbara Sat, 5 June 2021
DO NOT STAY HERE
Liked: This place doesn?t spray for fleas and they overcharged by $100 for two nights and charged $100. The manager was extremely rude and screwed us out of money and I?m going to corporate and reporting to regulators. My cat has fleas and will need to be dipped and I can?t believe what you advertise vs what you charge and Mgr refuses to refund what he overcharged. Rick has incompetent people and he is as well and should be fired. Horrible and we left early it was so horrible. Terrible experience.
Disliked: Management and staff were clueless and incompetent. ALL OF THEM FROM MGR DOWN.
Anonymous Sat, 5 June 2021
Liked: Was by far the cleanest place ive ever stayed in. The manager seemed to be very active in checking on things. Was in a great location and very comfortable.
Disliked: Very clean, good location.
Kiara Fri, 4 June 2021
Disliked: The location & it looked really dirty
Mina Fri, 4 June 2021
Liked: The size of the room and the comfortably
Disliked: Location was far from everything, some staff members were not professional, housekeeping staff knock on the door once and than they automatically open the room no matter what, I understand that housekeeping staff is responsive for cleaning the room and exchanging the towels and pick up the trash, but it didn?t seem like it, they come in asking if I need a full service or not, which made me confused, and some days they only pick up the trash and don?t clean the room. Front disk staff lady was kind of unprofessional and rode, pool wasn?t clean and the pool?s chairs and table were broken and location of the pool was kind of weird it faces the parking lot!, they serve breakfast from 6-9am which is too early for visitors and families to sleep late and wake up at 7am to get some breakfast, the breakfast lady was kind of rude and doesn?t have any idea about customer service!! I only give them credit because the resident next room was kind of weird and kept shout and scream on the phone until 1am and I called the front disk and they took care of it right away.