Comfort Inn & Suites Lees Summit -Kansas City, Lee's Summit

Great breakfast. Nice place to stay.

Disliked: Nothing.

Dirty rooms and not worth...

Liked: It was close to the ballfield
Disliked: The staff was unclean. The beds in the room had food clumps on the bedskirt. There was food or liquid drops on the wall by the bed. One of the bathroom towels appeared dirty. No water pressure when I showered. Breakfast was unimpressive.

Very good

Comfortable stay, love the ceiling...

Liked: The location was easy to find. Very glad elevator works.
Disliked: The key cards would deprogram nearly every day which made it unpredictable when we could get into the room.

Very good

Bad

Liked: Nothing not happy
Disliked: Room was dirty found poop rag in room

Quaint and friendly. Yet convenient...

Liked: The staff was friendly. My room was very clean and up to par for my liking and I can be picky sometimes. The location was in a weird spot and there seems to be some people living in cars out back of the hotel. But otherwise the facility was clean and for the price I would say it's overall would be worth it. There's definitely a lot less traffic going on where it's located so that was a plus. It wasn't right in the middle of everything but still conveniently right down the street from some restaurants, a grocery store, and gas stations. I have stayed here twice now.
Disliked: The parking lot needs resurfaced, the pool walls need redone and painted. The chlorine has deteriorated the walls a little. Mostly cosmetic stuff.

Poor

Liked: Location was good.
Disliked: The rooms were dirty & I had to switch rooms during my stay for noisy neighbors.

Exceptional

Liked: Everyone on staff was super friendly. The room went way above my expectations as a physically challenged person. And the breakfast was 5* quality.This will be our hotel of choice EVERY TINE we stay in KC, MO
Disliked: Everything was

Exceptional

The most horrible hotel I’ve...

Liked: Location was the only thing that was good about this hotel.
Disliked: So many things. The staff including the manager which was the worst, very rude and poor customer service. Hotel poorly attended and maintained. Room was very dirty hairs in the bed of dead bug in the window. Only one outlet worked no heat in the bathroom. Not sure if it was a dog feces on the floor wasn’t picking it up to find out huge crack in the door, so did not feel safe, even when it had a double lock was clean but peeling paint poor maintenance just a very dirty disgusting place. I would never ever recommend to family and friends and will never return went down for breakfast with the manager watching me couldn’t get back into the room because the keys wouldn’t work because it was our checkout day, even though I literally still had two hours before checkout time, so he watched me go from eating breakfast up the elevator to my room and then had the audacity to ask me for another key. Very very unprofessional if I could get this place a double F I would.