Comfort Inn & Suites Downtown Guest Reviews
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K H, Kokomo, visiting Southern Theatre Columbus Fri, 22 July 2016
This hotel was close to the venue that we visited, and that is the reason why I booked here. The hotel itself is adequate for an overnight stay. I felt that the front desk staff were not as friendly, or as helpful, as they could have been. No mention was made about the parking situation at time of check-in. I paid $5 for parking, and wasn't even parked on the actual hotel lot. Doubtful I would stay here again.
Liked: The beds were awesome and very comfortable!
Disliked: Not advised about the overflow parking off of the lot. Arrived after 10:30pm after the concert - there was no parking available in the lot.
Laurie F, Columbus, OH, visiting Franklin County Veterans Memorial Sat, 9 November 2013
Liked: Bathroom clean; beds soft.
Disliked: Could NOT access HBO channels (one was out while other seemed to be public access); children ran through the halls until 1 AM; walls so thin could hear conversations in ANY room; room not refreshed while out, despite being asked; asked for towels three times (had to find them myself).
Bambi, Lorain Tue, 4 September 2012
Advertising as a newly remodeled facility our room did not seen newly remodeled, with the water stains in the bathroom. The door did not have a latch to go across so that let the maid in without anything stopping them and we were not checked out yet. Not sure if I would go back to this location. The front desk employees were very friendly and helpful.
Liked: Friendly service at the check in desk; decent breakfast.
Disliked: Water stained bathroom; cleaner came in to clean, only knocking once, and before we could answer used the key to get into the room - we were not even checked out yet. There was no top latch on the door so it could not be opened.
Richard Sat, 7 July 2018
Liked: Nice, upgraded, large LG TV with HBO in room. Good complimentary breakfast.
Kevin Tue, 26 December 2017
Sheree Wed, 22 November 2017
Liked: Coffee in lobby
Disliked: My room was next to laundry room used by very loud associates throughout night and early am!!
Verified Hotel Guest Mon, 20 March 2017
Liked: Economically priced. Acceptable breakfast. Room was very clean.
Disliked: Breakfast seating is in the lobby with the building entrance. During cold climates, the outdoor air temperature come right in and you get cold while eating breakfast.
Terry Fri, 10 March 2017
Liked: Good value for good location.
Disliked: Parking a little confusing and a bit limited.
Jim Fri, 3 March 2017
Liked: Proximity to downtown
Disliked: My shower broke and the management and staff didn't care, they actually seemed mad at me. Room was not in great condition. This is more of a 1 star hotel in its current run down condition.