Comfort Inn & Suites Downtown Guest Reviews
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|1.0 miles from Columbus centre|
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K H, Kokomo, visiting Southern Theatre Columbus Fri, 22 July 2016
This hotel was close to the venue that we visited, and that is the reason why I booked here. The hotel itself is adequate for an overnight stay. I felt that the front desk staff were not as friendly, or as helpful, as they could have been. No mention was made about the parking situation at time of check-in. I paid $5 for parking, and wasn't even parked on the actual hotel lot. Doubtful I would stay here again.
Liked: The beds were awesome and very comfortable!
Disliked: Not advised about the overflow parking off of the lot. Arrived after 10:30pm after the concert - there was no parking available in the lot.
Laurie F, Columbus, OH, visiting Franklin County Veterans Memorial Sat, 9 November 2013
Liked: Bathroom clean; beds soft.
Disliked: Could NOT access HBO channels (one was out while other seemed to be public access); children ran through the halls until 1 AM; walls so thin could hear conversations in ANY room; room not refreshed while out, despite being asked; asked for towels three times (had to find them myself).
Bambi, Lorain Tue, 4 September 2012
Advertising as a newly remodeled facility our room did not seen newly remodeled, with the water stains in the bathroom. The door did not have a latch to go across so that let the maid in without anything stopping them and we were not checked out yet. Not sure if I would go back to this location. The front desk employees were very friendly and helpful.
Liked: Friendly service at the check in desk; decent breakfast.
Disliked: Water stained bathroom; cleaner came in to clean, only knocking once, and before we could answer used the key to get into the room - we were not even checked out yet. There was no top latch on the door so it could not be opened.
Tom Fri, 19 October 2018
Convenient to city center, easy...
Liked: Our room was nice and big. It was very clean and well kitted out. Even though the hotel was under renovation, all was taken care of in a fastidious manner. Good job!
Krista Tue, 9 October 2018
Liked: The beds were good
Disliked: There were fruit flies and little flying bugs everywhere Carpet in the hallway on floor 2 wasn?t glued down The room had very little lighting Breakfast and front desk area were under construction and was a mess
Viktoriya Sun, 30 September 2018
Comfort for a fair price
Liked: I like a new room. The bed was so big and comfortable. I also liked the shower.
Disliked: The elevator wasn't working.
Louanne Thu, 27 September 2018
Would recommend to others staying....
Liked: Close to German Village, but found that to be disappointing. Thought there would be more to do.
Disliked: Trying to get in and out of the parking lot was a pain, especially with the light were your trying to turn. Also the hotel was under renovations. Most local restaurants weren?t open till 5 or 6.
Anonymous Wed, 26 September 2018
Liked: The location is very good. The room was spacious.
Disliked: The Light in reception is very dim. Parking are limited.
Happy Mon, 17 September 2018
Liked: The hotel is being renovated, and we got some awesome new rooms. very helpful and friendly staff. location is great
Maria Wed, 12 September 2018
Great place to stay if...
Liked: I stay here because it is the only hotel within walking distance to all of German Village and the Brewery District. It's clean enough for a one or two night stay. No luxury here but decent for the money. I've never had a problem here. Parking is easy and you can walk to everything the area has to offer. They do have a fitness room. I know exactly what to expect when I stay here. No surprises good or bad. That's fine by me.
Disliked: They've updated the rooms a bit...BUT they should have replaced the carpet. The carpet has stains on it and looks tired. I think if you are going to the effort to update, don't half a$$ it. The carpet was a turn off and the paint job was sloppy. There was also staining on the bottom bed cover, which I immediately threw on the floor. The paint was on door knobs and that combined with the carpet issue and the bedding cover , well it made this newly renovated room feel cheap. Otherwise it was a good value for the money. Would not stay more than a night or two for the cleanliness and feel of the room. Bathroom reno was nice but again the paint job made it feel like a rush redo.
Michelle Wed, 12 September 2018
Liked: Bathroom was clean
Disliked: There was dirty rubber glove in the chair of.the room
Sharita Tue, 11 September 2018
Canceled room even after checking...
Liked: Room was clean and spacious
Disliked: My room was canceled by Muhammad after my husband came in before check in and paid with a different card. Then upon speaking with Mohammed he wanted to charge me extra for rebooking my room
Katie Sat, 8 September 2018
Liked: Staff was nice, location was great
Disliked: The whole facility in general was very dirty, the carpets were not vacuumed in any part of the hotel, there were brown stains in our bathroom shower, and the pool was discolored and full of debris