Comfort Inn & Suites Beachfront, Galveston

Horrible

Liked: Everything was horrible
Disliked: Rude staff, renovations going on a lot of broken things, hotel isn’t Comfort Inn it has been changed to Beachfront hotel and I wasn’t informed,

Bad

Liked: Construction at 6:30 pm on a Friday night next to my room was so loud I had to cancel my reservation.. I liked nothing
Disliked: Everything! Loud construction at 6:30pm on Friday night with no help from the front desk except the question, do you want to cancel your reservation? Very bad situation.

Did not stay, had to...

Liked: Location
Disliked: Under remodel

Very good

But that was the only...

Liked: The facility is located very close to the ocean.
Disliked: But that was the only good thing about it. The facility was once a Comfort Inn, now has different ownership. They are remodeling which is fine, but the filth and lack of clean up is terrible. First bedroom had a pull out sofa which had crumbs all in it and the frame was broken, had no mattress or bedding. Asked for bedding and they gave it to me unfolded. Not even sure it was clean. I wasn't the only one having issues as there were several of us in the lobby with the same issues. Left my car parked under the covered area. They painted and got paint spray all over my carb and windows. I'm still scraping off. Any complaint made to reception was ok ill tell them. Nothing offered especially about the paint splatter. I was very upset and normally never leave a review like this. I even messaged the manager and no response l.

It was great for it...

Liked: I loved my room and the view of the beach. I asked staff member if she can get me a room to see the beach as it was our anniversary, and she gave me an excellent room. # 301

We needed a getaway and...

Liked: The location was fine. Breakfast was O.K.
Disliked: The Inn was going through a major renovation that made the entire stay questionable. There was dust and debris everywhere. We found a roach in the room and were told that "that was Galveston".