Comfort Inn Downtown Guest Reviews
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|1.5 miles from Nashville centre|
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Scott, Surgoinsville Fri, 4 August 2017
Location is probably the only reason for the cost of 1 room being so high, but the condition was certainly not worth it. The hotel needs to upgrade it's facilities - it would appear nothing has been done since the 80's.
Disliked: Old hotel in need of updating.
Timothy A, Knoxville TN Wed, 7 May 2014
I was visiting Nashville to see a musical performance that ended up being cancelled the day of the show due to severe weather preventing the performers from flying to Nashville. I called the website immediately only to be told that the hotel ultimately decides if I get charged full price for the room or not. After having to call website three different days so they could track down the general manager of the Comfort Inn location I had a reservation at, only to be told they were still going to charge me full price for the room. I understand paying a cancellation fee but I am very disappointed by the Comfort Inn's decision to charge me full price for a room I never used at no fault of my own. I have been using Comfort Inns for years, and was very content, until now. As a result of this poor experience and lack of empathy from the General Manager when I spoke with him, I have decided to never again use Comfort Inns and I will encourage friends, family, and our logistic department at my company and our travel coordinators to do the same. There are plenty of other chains that would love to have mine and my company's business and thank me for it.
Liked: None at this time.
Disliked: No empathy whatsoever from staff or GM.
Paul, Chattanooga Thu, 6 March 2014
Would go there again - the Irish pub had a great food variety and the music was great. We loved the fact that it was only a 15 minute walk to downtown.
Liked: Everything was super; the room was good; the breakfast was great; it was a 15 minute walk to downtown.
Elissa, Mcdonald Tue, 14 May 2013
Chose this motel because it was pet friendly. Enjoyed my stay - generous check-out times.
Liked: Bed was comfortable. Food was good. Desk personnel were friendly and helpful.
Disliked: Photo on internet / driving instructions - out of date.
Tyler, Anderson Thu, 2 May 2013
Liked: Room was nice and clean. Air unit worked well. Clean bathroom.
Disliked: No wi-fi connectivity available due to "over-booking" and no cell phone signal.
Lisa, Paducah, KY Mon, 4 March 2013
The room was clean and comfortable and the most reasonably priced hotel within a one mile distance of downtown.
Regina H, Nashville Tennessee Mon, 4 March 2013
Great breakfast; great customer service; clean room.
Sandy Thu, 12 April 2012
If I hadn't paid for the entire stay in advance we wouldn't have stayed.
Liked: Close to downtown attractions.
Disliked: No shuttles to anything; bathroom needed major TLC; seemed like homeless people were always lurking around.
Stacey Fri, 11 March 2011
Disliked: Had child with me and did not feel safe. People hanging over the rails outside our room. Guys on lower level watching my 12 yr. daughter everytime we walked out the door. Would never recommend this to anyone I know. We were there less than an hour and checked out. Lost my money, but safety for my child came first. Later on, found out from Nashville residents that motel was where musicians crashed and workers who stayed and partied after work stayed there because of cheap rates. Sorry but even the lady behind us when we were checking out said she didn't blame me.