Comfort Inn, Cambridge | ConcertHotels.com

Manager accommodated us next day...

Liked: Breakfast and the location were both very good
Disliked: Unfortunately we had noisy neighbours in the next room till early morning hours and they were smoking..

We would definitely stay again

Liked: Size of the room. Bathroom was beautifully set up.
Disliked: No dust bunnies under the bed. There was a trailer parked outside our patio door so we had no view

Very poor

Liked: It was quiet
Disliked: Black mold on the ceiling and sink surround

Not a place to return

Liked: Convenient location, clean sheets
Disliked: There was so much noise from other guests partying in the public spaces and corridors. Poor breakfast. Not well maintained

Awful. No blanket or duvet...

Liked: Not too far from the place we needed to go

Exceptional

Liked: Been there a few times and the staff still remembers my kids and I makes it feel like a home away from home
Disliked: We couldn't stay longer by

Staff were extremely friendly but...

Liked: Breakfast ended at 9:30 and we arrived a few minutes passed but they were accommodating with breakfast items still available!
Disliked: The room we stayed in was very old and tired and “beat up”!!Both beds were very noisy and squeaked with every movement!The extra blanket in the drawer was in a messed up ball and clearly not laundered.Shower curtain was frightening as was the broken soap dispenser on the wall as well as the rusty shower drain!The no smoking sign was half peeled off the door and the room door had a major gap when closed!All of the linens from the rooms being cleaned in the morning were piled high on the floor in the stairwell that we had to access which we found to be extremely unsanitary!We just felt like we needed to shower as soon as we got home!

Good location and pleasant staff.

Liked: Breakfast items were fine and included hot and cold food.
Disliked: Can be a little noisy.

The hotel needs a revamp

Liked: The location and its friendly staff
Disliked: First room we got smelled like an old smoking hotel room. The bathroom’s ceiling was all covered with mold stains, paint coming off and the unit fan was dark of dust and so the baseboards. Imagine the carpet!!! The cleanliness of the room was concerning. The bed conforter is only covered with two sheets and not a regular cover so we could see how old the comforter was; all yellowish and full of stains. How can you still use that and not change it for brand new ones ? The heat unit wasn’t working when we came in and room temperature was at 19 degrees with condensation in the windows. We tried opening the heater but something wasn’t working properly. We requested to change room with this issue and the staff accommodated our request.I was happy that we made the request. The new room was way better. Smelled better, heater was working first shot and bathroom was cleaner but stil’ with stains.. oh well. I usually rely myself on the global notes. I knew this place was about 6/10 but I didn’t thought it would be this bad. This place is old and needs a revamp. But having the second room made my entire stay more pleasant and the staff were friendly.