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Overall Average Score:
Very Good (4.15 out of 5)
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Tisha Mon, 26 October 2020
Beautiful old hotel but bathroom...
Liked: The look and elegance and location
Disliked: The toilet was so close to the shower that when you sat on it, your knees touched the wall. Bathroom seemed somewhat dirty. Keep in mind this is an older hotel and not updated. Room seemed very outdated with small tv and furnishings. But lobby was gorgeous. Housekeeping did bother us 3 times on our day of checkout as there was not a do not disturb sign to hang on door.
Juan Sat, 24 October 2020
Exceptional
Sarah Wed, 21 October 2020
Exactly what I needed and...
Liked: I liked the location and entry hall. The room was totally fine, but the windows were awkward and the bathroom was really outdated.
Disliked: The windows were awkward and the bathroom was really outdated.
Carlos Wed, 14 October 2020
Superb
Curtis Wed, 30 September 2020
Pleasant
Liked: Beautiful facility? A lot of history.Great location
Disliked: When I checked in on Friday afternoon, the front desk lady was rude.She just kind of glanced sideways at me, mumbled, and then proceeded to program my key incorrectly .I got my luggage all the way up to the ninth floor and had to come back down because she didn?t code my key properly.Then she grunted like she expected it? I got the feeling she knew she didn?t know what she was doing.
Anonymous Mon, 14 September 2020
Superb
Liked: Jessica went above and beyond to make our family wedding celebration great.
Disliked: Remnants of protests affected downtown experience. Unnecessary loud car and motorcycle noise from fools all hours of the evening
Peggy Mon, 14 September 2020
Very good
Liked: The location was great!
Disliked: Not a lot was open in the hotel.
James Sun, 13 September 2020
Very poor
Disliked: No hot water, no ice, bar was closed.
Frank Sun, 9 August 2020
Superb
Liked: Did not do breakfast. Location was perfect for exploring downtown Indianapolis.
James Sat, 8 August 2020
Needs updated but well located
Liked: The hotel itself is well located on the circle, the staff was helpful and friendly. The gym facility is the best I?ve ever seen in a hotel. The building is historical and very nice.
Disliked: The rooms look dated, and lack the amenities modern hotels typically have. There is one vending machine in the place which does not work (a pain when everything is closed due to Covid). They are still using actual glasses in the rooms as opposed to disposable cups, which is also gross during the current pandemic.
