I would stay at the Colcord every time I come to Oklahoma City. The beds were super comfy; each room was extremely clean and the staff was very helpful. The food and beverages were also delicious while dining in the bar downstairs.

Liked: The Colcord is always super clean, super friendly, and just a fun hotel for any getaway. It was a perfect location to walk straight to the Chesapeake Energy Arena.
Disliked: For any getaway, it was a perfect location to walk straight to the arena. Nothing bad here folks. Great place to stay!

Exceptional

Very good

Great

Liked: Staff was very helpful and was able to accommodate my needs for my stay
Disliked: Everything was wonderful! No complaints.

Great location.

Liked: Location and historical hotel.
Disliked: The lights in our bathroom didn?t work. We were supposed to get complimentary coffee each morning if requested. We requested it each day and called front desk when it didn?t show up. We never did get coffee either day of our stay. The front desk acted like it was our fault that they didn?t deliver.

Exceptional

Superb

Exceptional

Pleasant

Liked: Best thing and I must be super complimentary here. The Valet service and staff were top shelf, amazing and delightful! Every single valet staff went over above and beyond from the moment we arrived until we left. One of the best Valet staff I have ever encountered!
Disliked: My husband and I love to visit hotels across the US that are historic or collection. We were excited to stay at the colcord. I never leave negative reviews however our stay was super disappointing. I found all of the front desk staff to be rude and simply not interested in creating a great experience. It was almost as if you were disturbing them. Example I came down on the second morning for a cup of coffee, the front desk woman was annoyed and short and directed me to the restaurant. I told her there is no coffee bar out I had just checked. She said just ask the wait staff in a your bothering me tone. I went back into flint, stood for a few minutes, finally yelled out hello and after no response I went back to the front desk and told her. She said oh I don't know and put her head back down. About 15 minutes later my husband and I came back down, she looked up as we walked by and said nothing. We ordered room service one night, and they literally asked for money at the door. Never experienced that. Had to double check in the morning that our room was not charged. The room was somewhat clean but in disrepair, paint chips missing on bathroom walls, shower floor tiles very lumpy and not comfortable to stand on. Something appeared to have been spilled down a wall and was never cleaned. Overall not worth the price. There is definitely an expectation of a certain level of service in a pricey hotel that they failed to deliver on. I would not stay again.

It was tolerable at best....

Liked: The friendliness of the staff. And cleanliness of the overall establishment. That?s really it
Disliked: I didn?t get the room I requested. The blinds in the room were damaged so i couldn?t open it up for the sunlight to come in. The fact I had to go to the 3rd floor for ice was aggravating. Who has only one ice machine in an entire hotel?