Cocoa Country Inn Hershey at the Park Guest Reviews
Write a review
|2.1 miles from Hershey centre|
Write a review
Ellen, Philadelphia, visiting Hersheypark Stadium Tue, 12 September 2017
We asked for early check in after we checked in - she said we couldn't check in until after four! Check in was at 3! Reception was dirty and smelled like cats. I paid $167.00 for one night and didn't even see room after check in. Dirty!
Anonymous Thu, 21 October 2021
Liked: The place was conveniently located near Hershey Park.
Disliked: The rooms were not clean. There was a musty smell in the building and the room. I had to wipe off the surfaces, the fridge, and rinse out the tub. There was a loose electrical socket and another dead socket. We had to request extra toilet paper and towels. I was not expecting lavish accommodations and I understand they were short staffed but a clean room was not provided. I was grateful I had blankets in the car as there were no comforters.
Brenda Wed, 20 October 2021
Had a good stay.
Liked: Room was clean, beds were comfortable. Loved swimming area.
Disliked: Everything was good
Janet Tue, 19 October 2021
Liked: the beds were very comfortable and clean. the location was very convenient for our purposes. while the place was older, it was obvious that the staff did try to keep it looking presentable. the water pressure was awesome.
Disliked: the room was not as modern as pictured. it was definitely an older place. I was not expecting that from the online picture. the paint was cracking in certain areas and the air conditioner temperature was hard to regulate.
Katherine Mon, 18 October 2021
Liked: Absolutely NOTHING. I did NOT like being threatened or intimidated by the owner. PLEASE DO NOT EVER STAY HERE
Disliked: YOU ARE ***NOT SAFE HERE***THE MANAGER TRIED TO FORCE HIS WAY INTO MY ROOM (a solo female traveler) BECAUSE I ASKED THE HOUSEKEEPER TO TURN DOWN EXTREMELY LOUD MUSIC. HE PUT HIS FOOT IN THE DOORWAY TO BLOCK ME FROM CLOSING THE DOOR, I SCREAMED AT HIM, PUSHED HIM BACK SO I COULD LOCK THE DOOR. I'VE NEVER FELT SO UNSAFE AND THREATENED. ALSO, OTHER GUESTS WERE SCREAMING AT THEIR KIDS WHILE THEY LET THE KIDS RUN AND SCREAM IN THE HALLS. OWNER IS A DESPICABLE AND DEPLORABLE HUMAN BEING.
Jose Mon, 18 October 2021
If you're going to Hershey...
Disliked: There was a beer can in the window in a room that was supposedly cleaned smelled like crap there was over 25 burnt cigarette holes on the carpet and just at the end of my day as I was cleaning up to leave the next morning I found a rapper to a very dangerous drug that's used for recovering addicts I was appalled at this it took multiple pictures of the unclensiness and general just lack of not caring the seats had stains on it the table was disgusting the owner is super short staffed and he does this on purpose to gain all the revenue he had a very nice Hispanic guy working for him but was old and inadequate for the job
Pretblueye Mon, 18 October 2021
DO NOT STAY At THIS...
Liked: Likethat it was 2.2 miles from the main town of Hershey.What I didn't like! The Host was rude and ignorant and doesn't speak vary good English. We got to the hotel a little after 1pm in the pouring rain. We discovered the office door locked and a message on the door to call a "732" number. This area code is for Freehold, NJ, not Hershey, PA. We called the number and waited 10 minutes under the "eave" in the pouring rain. We had gotten back in the car, and about 5 minutes later (by this time another couple as arrived to check in) someone calls us back from the "732" number asking if we were still waiting. Umm..Hello? Yes, we want to check in. Finally showing to unlock the door, he ask for ID and its obvious that he doesn't know how to work a computer because he writes everything down on paper. We get a room on the 2nd floor of the building. The only handicap space is in the back of the building, there is no elevator. We rush to get our bags from the car to inside the entrance of the building before it starts to rain again and then we have to carry them up a flight of stairs.
Disliked: The Host was rude and ignorant. TV was "snow" so that you couldn't see the picture. The mattress would not stay on the beds. There was dried piss stains on the toilet when you put the lid to the toilet seat down and the toilet would not stop running after the first use of it. Also, there was no cover on the sockets in the wall. The Host woke us up at 11pm to tells us that our card was declined. I don't know what kind of games he was trying to play, but I looked up my card it was perfectly fine. Now I ask, who is going to pay me for 3 1/2 of sleep I lost because this person woke me up at 11pm. I figured my time is worth about $10 an hour. He could have been considerate and slip a message under the door for me to find in the morning! In the morning when I went in to check out, I asked for a receipt. I watched him pull my receipt from the garbage can! And also the receipt where he charged a card where it had declined. I don't know whose number he tried to charge and say it was mine because as I said there was nothing wrong with my card. When I tried to tell him about the things mentioned above, he totaled ignored us, as he was too busy wanting to get back to making his breakfast!
Anonymous Sat, 16 October 2021
Liked: Convenient to a lot of places to visit
Disliked: Needed a couple more towels
Katherine Sat, 16 October 2021
Anonymous Fri, 15 October 2021
Liked: Nice place easy layed back ppl
Disliked: Smelled bad
Amarilly Tue, 12 October 2021
Liked: The location was perfect. We had 2 rooms and one room the a/c temperature control setting was defective. The fire alarm kept making sound. It needed a battery and it was taken ocare the next day. The a/c was never fit. We just kept switching from cold to fan. The place needs a new paint job. The best part about the place that they clean our room every day and was given a complete set of clean towers every day. That?s a plus.
Disliked: The bathroom curtain needs to be changed or clean. The room needs a fresh paint job. Loon