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AustraliaClub Quarters Hotel World Trade Center Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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Andreas Mon, 7 July 2025
Good
Erin Sun, 6 July 2025
Nice hotel, but you may...
Liked: Nice location, good amenities like free coffee all day and water bottle filling machines on each floor.
Disliked: I booked a suite with queen bed in the main room and a living room area with a sofa bed. No suites were available when we arrived so we were offered a standard room with a rollaway bed. My understanding was that I was accepting this room for less than the cost of the suite, but the hotel charged the difference to the card I have on file with Booking. I have been in touch with the hotel’s customer service, but the issue still hasn’t been resolved.
Iris Sun, 6 July 2025
GREAT HOTEL
Cheng Sun, 6 July 2025
Very good
Ms. Sat, 5 July 2025
July 4th. Family trip
Liked: The size of the room , and the location was great. I was very happy to see two TVs.. I love the balcony. I didn't have to travel too far, to go see the fireworks. But more importantly. My 14 old son enjoyed himself.
Disliked: Very dusty in the rooms.. Somebody left their socks on the balcony..
Mimor8245 Sat, 5 July 2025
Excellent hotel but the location...
Liked: Spacious and comfortable rooms, well equipped. Comfortable bed, excellent shower, free coffee machine in the lobby
Disliked: The location is not great. It is walking distance from the subway, but if you stay near the hotel there is not much to do.
Steffanie Sat, 5 July 2025
Amazing view of One World...
Liked: Amazing view of One World Trade Center, the 9-11 Memorial and Museum, the Hudson River! Nice rooftop bar, great balcony, comfortable bed, water refill stations, refrigerator and microwave, turndown service.
Disliked: Everything was great!
Angel Sat, 5 July 2025
Superb
Liked: Great location, next to World Trade Center and to a subway station. You could be in the upper side of Manhattan in 15 min. Staff were extremely helpful and friendly.
Disliked: Rooms were serviced late in the day and some days our room was skipped without apparent reason.
Alexander Fri, 4 July 2025
Great location, hotel needs updating.
Liked: The location was the best thing and the view from my hotel room
Disliked: The elevators are slow, the hotel needs a renovation or makeover, feels outdated and old, like it’s barely hanging on, and aesthetically it’s not that pleasing.
Aleksandr Thu, 3 July 2025
Has great potential but with...
Liked: This hotel had very nice rooms and even those not facing the One World Trade Center have good views if on a decently high floor. The room has a work desk and a "computer/work" chair. The kitchenette has actual metal spoons and forks, actual cups and a microwave with a fridge. So they have a potential to be really good.They had a water filtering machine on the floor with free bottles to fill up, you can choose cold or regular temperature.
Disliked: The AC just didn't work when it was muggy and sweltering day in NYC. And I had to sleep in the room at 80F and 84% humidity. I spent only one night there so I'm not sure if it's a systemic problem. I did report it, and they did send a crew to fix it but it worked only for 5-10 mins after them and then returned to just being a fan which wasn't even blowing a chill air because it was too hot.The light in the bathroom wasn't working, and for whatever reason they have very small bath towels, they are much closer to hand towels.
