Name: The Caledonian Claymore Hotel
Address: Loch Long Arrochar, Arrochar
Telephone: 0800 031 8416

Very good

Exceptional

AVOID !!

Liked: Avoid Avoid Avoid !!! Unless you are on a coach trip !!Arrived early to a frosty receptionAsked if we could get a drink to a response of NO nothing until 3pm ! To top it off no room for us to have a meal Said fully booked ( was offered to share a table )Appalling attitude 2We found a pub further down and managed a late lunch instead !! The room view was another building !! So curtains closed !! The room was miles away on wet carpet Room smelt of paint too Just glad we left at 6am !!!

Superb

Passable

Liked: The location was good
Disliked: The check in staff in the day we arrived were rude, which ruined the night for us

Wonderful staff and a great...

Liked: The hotel is beautifully situated with breathtaking views. The food was absolutely great with good quality ingredients. The hotel is well laid out with lots of space. But it’s the staff that really make it. They are helpful, kind and experienced.
Disliked: I would say that the room we were in was a little dated but it was clean and well maintained so no real issues there.

Budget hotel value for money...

Liked: Budget hotel excellent value for money entertainment. breakfast .warm clean room all for under £40 per person.
Disliked: cleanliness could be improved

Excellent from the start

Liked: Great
Disliked: Nothing it was so good

Won’t be going back

Liked: It was in a good location nearby to pubs and shops with a great view out front.
Disliked: The bathroom was covered in mould, there was an air freshener consistently going off in the room that appeared to be coming through the vents. When I contacted reception they appeared to have no idea what I was talking about and didn’t see an issue because it wasn’t a “bad smell”. I did tell them that this was causing an exacerbation to my asthma which impacted my ability to enjoy my stay. Breakfast is served between 7.30-8.30 which we didn’t attend for so unable to comment on the food. Also feel that breakfast should be served for longer than an hour. We arrived at the same time as a coach trip and we felt that if you’re not part of the coach trip you are treated significantly differently. Our room wasn’t ready on arrival because “the private rooms hadn’t been checked” but the coach party got their room keys straight away on arrival. We had to sit in the bar area with our luggage while the room was checked. We asked about the ability to get some lunch to be told this wasn’t an option. Some of the staff were ok but a couple were unhelpful, unprofessional and very rude.

Not good.

Liked: Breakfast was exceptional
Disliked: Receptionist very rude and abrupt on check in. Hotel generally unkempt. Ashtray outside overflowing with cigarettes. Found a chocolate on our bedroom floor and there was some blood on the wall. Window in room draughty and quite cold, window showed signs of rot and heater in room stated do not cover but curtains covered it. Bathroom door wouldn't lock or close fully with minimal room between the door and toilet. Generally very disappointed.