Clarion Pointe Hopkinsville Near The Bruce Convention Center Guest Reviews
Write a review
2.0 miles from Hopkinsville centre |
Write a review
Jeremy Fri, 25 October 2024
Exceptional
Liked: Nice nice staff
Disliked: No big breakfast
Caldwell Thu, 24 October 2024
Bad
Liked: Nothing
Disliked: Paid extra for a king room but did not get it. And did not get the money back.
Mario Wed, 23 October 2024
Room was great , common...
Liked: Needs remodeling
Disliked: Needs remodeling
Lewis Wed, 23 October 2024
Will never stay here again.
Liked: The location was good. Lots of restaurants and shopping near by.
Disliked: The facility was lacking tremendously is cleanliness, comfort, and amenities. The rooms were not to standards. Showers had mold, a/c did not work properly, the breakfast in the morning was a joke; everything about this place was terrible.
Sandra Sun, 20 October 2024
Poor
Liked: Very little
Disliked: No light bulbs in bed side lamp There was no breakfast. The items were in a fridge and had to be nuked Couldn’t find desk help Water in floors from jeans
Susan Mon, 14 October 2024
Poor
Liked: The beds were very comfortable.
Disliked: The breakfast was awfully. In fact, I didn't bother eating breakfast the second morning. We went to the waffle house, which was excellent. It was very noises from the outside, not from inside. There was not a air dryer in the bathroom. Thankfully I bought one from home
Aaron Mon, 7 October 2024
Disappointing
Liked: Location to event i was attending.
Disliked: The fact their was a 30 motorcycle even in parking lot with revving bikes and loud music. Ridiculous. Then the fact that when I checked in at 830 they still had to physically walk to my room to see if it was clean. The pool was closed, they gave me the wrong room number. Complete shit show.
Kincade Mon, 30 September 2024
It was okay, staff made...
Liked: The staff were all so kind and welcoming! They were probably the best part of our entire stay. Especially night shift. Those ladies were 10/10. The mattress seemed like it was relatively new.
Disliked: The rooms were a little out dated, the pool and gym were permanently closed, the roof in the room where breakfast was served had a ceiling tile that fell and the ceiling was leaking. The pots and mattress covers they used to mop up the water were left there our entire stay. Breakfast was sub-par. Hardly any options.
James Wed, 18 September 2024
Bad
Liked: nothing
Disliked: we did not stay we went to our room and left. there was food in floor and wet carpet. the toliet had poo on it and the walls were dirty and seperating from the floor.
Kim Fri, 13 September 2024
I will NEVER stay here...
Liked: Good location
Disliked: I left one room to stay in another. First room was nasty. The main thing is that there was poop in toilet and I could tell it wasn’t clean. Also, I believe…two light switches wasn’t working and whatever switch that did work the light was so dull I still couldn’t see. There was also a board pulled from the bottom of the wall exposing the nastiness behind it. It was black…mold maybe…not sure. Second room…I thought it was good so I sat for a while because I was tired from driving all day. It was getting late so I decided to take a shower. I get in…turn it on…and drips of water is coming out. I had to turn the knob all the way around to try and get hot water. I kept turning and turning and turning until I had on warm water because it only wanted to give me cold water. I got out of the lukewarm shower that didn’t even put out descent pressured water and headed to the bed. I pulled back the covers and low and behold there was make up smudge on the sheets and hair everywhere…smh! It was late and I knew I wouldn’t find anything else so I pulled the sheets back up and only slept with the comforter but I was still scared of that! Last thing…no internet! I put the password in and it didn’t connect at all! All in all, I feel like I was lied to really because when I booked the room it had an actual picture of the “real clarion” hotel. To my surprise…oh wait…horror…the room looked nothing like the picture that was online. When I first checked in, I asked the guy at the desk if they had a laundry room and he said yes…on the third floor. By that time, another woman was coming back from trying to locate the laundry room. I go to the first room and I see that she’s still looking so I tried to help but was unsuccessful. When I went back to the desk I asked the same guy where was the laundry room because the other lady gave up and went to a laundry mat. Well, to my surprise…they didn’t have one! But it’s on the website! Another worker said it wasn’t one.