Clarion Inn Silicon Valley

The room was not ready or clean by 3pm check in. They supposedly had a "guaranteed" 3pm check in. We went back to the front desk, and instead of asking us or offering another room,they told us to wait a few minutes. We traveled to get to the area, and I had an event to attend that night and wanted to relax. It took half an hour for the maid to get the room ready, and we literally had to shlep our stuff into the hallway and wait outside. Other than that, this room was a good value for the price.

Liked: Free breakfast; fridge; microwave; vanity area outside the bathroom; comfortable bed.
Disliked: Room was not ready by 3pm check in.

Would not recommend

Liked: Relatively clean. Friendly staff.
Disliked: First off, this Clarion had issues accepting my payment from Booking.com. Took about a half hour to resolve. Dated finishes. Physical phone in room looked it was from the 80’s and didn’t work. Direct TV in room didn’t work. Microwave broken. But was replaced in an hour. The ‘free’ breakfast was the worst I ever had in any of the chain hotels. Powdered eggs, microwave sausages, toast, oatmeal, waffles and coffee.

Exceptional

Good value and clean

Liked: The room was really clean. The staff was very nice and when I asked for a safe room they put me in the room next to the front desk.I left my laptop and when I called they were so kind and helpful. The front desk clerk is sending it to meGood breakfast too.Convenient to the convention center.
Disliked: The sign on the street is low and small. It was a little hard to see, especially at night.

Brilliantly

Liked: Fantastic hotel

Exceptional

Bad

Liked: Nothing
Disliked: Cleaning lady walked in without even knocking while I was getting out of the shower.

Too expensive for what you...

Liked: The beds were comfortable and the room was clean.
Disliked: The room was laid out strangely, most of the outlets didn't work properly, the tv didn't work, the upstairs room was kind of loud with walking around/etc, breakfast wasn't very good, the neighborhood was a little sketchy.

Passable

Liked: Property was nice. it just needs some updates, and better cleaning and location was not the nicest

Exceptional